Senior Manager, Total Account Management – Area Sales Team

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage account oversight and development for a segmented portfolio of accounts in Brazil.

• Seek, qualify, generate, and convert new business opportunities for participating ASO Brazil hotels from local accounts.

• Formulate a comprehensive account planning strategy to drive growth.

• Negotiate corporate travel sales contracts with business accounts and oversee local contracting and RFP processes.

• Support HR initiatives and mentor one ASO Brazil full-time employee.

• Assist the Managing Director of Sales - HWS CALA in fostering relationships with hotel and franchise ownership groups.

• Engage in strategy discussions and meetings with operator and Hilton Managed property commercial teams.

• Take part in pre-opening meetings, market strategy reviews with brands, and annual hotel evaluations.

• Introduce clients during sales presentations, trade shows, conventions, and local events.

• Help hotels with conflict resolution, contract negotiations, business and revenue requirements, and closing sales.

• Represent the Brazil Area Sales Team at FAM trips, domestic trade shows, and industry events.

• Identify priority hotels and maintain relationships while strategizing accordingly.

• Generate predetermined revenue from rooms, meetings, and food and beverage; meet booked domestic revenue targets and sales objectives.

• Keep records updated in GSE, Salesforce, and MicroStrategy, including call reports, meeting profiles, histories, and traces.

• Submit monthly and requested reports; complete projects and deliverables.

⛳️ Requirements

• A minimum of seven (7) years of experience in Travel Industry Sales.

• At least two (2) years of experience in team leadership.

• Fluency in Portuguese, Spanish, and English (both oral and written).

• Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Web-Ex, MS Teams, and Zoom.

• Strong negotiation and sales skills.

• Experience in a home-office setting (excluding the pandemic).

• Willingness to travel up to 40%.

• BA/BS degree (preferred but not mandatory).

• Five (5) years of direct sales experience, ideally in a corporate office representing multiple brands and hotels.

• Familiarity with Delphi or a similar property sales management system.

• Experience with Salesforce and MicroStrategy is advantageous.

🏝️ Benefits

• Exceptional travel benefits – Enjoy 110 nights of significantly discounted travel, with room rates starting as low as $40 USD/night at Hilton hotels through the Go Hilton travel program.

• Paid parental leave for eligible Team Members, including partners and adoptive parents.

• Complimentary counseling and support through the Employee Assistance Program (EAP) for eligible Team Members.

• Paid time off (PTO).

• Recognized workplace culture and accolades from Great Place to Work and Fortune.

• Availability of benefits may vary based on Team Member’s location and employment terms and conditions.