Senior Manager, Solutions Engineering, MSSP

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a team of 6 to 10 Solutions Engineers throughout North America and within the partner ecosystem.

• Take responsibility for the team's health, growth, and performance while reporting to the Director of Solutions Engineering (Global MSSP).

• Promote adoption, foster partner relationships, and advocate for SentinelOne solutions across the Americas.

• Implement the Solutions Engineering strategy to facilitate regional growth.

• Empower partner ecosystems by positioning SentinelOne technology, selling to partners, conducting demonstrations, delivering technical training and Proof of Values, supporting pre- and post-sales activities, and aiding with escalations.

• Assist prospective partners in understanding the advantages of SentinelOne, clarifying technical features, resolving obstacles, and nurturing partner champions.

• Develop and enable technical champions, support partner go-to-market strategies, co-create joint solutions, drive technical sales success, and cultivate partner communities.

• Recruit, hire, coach, and develop Solutions Engineers; establish career and technical growth paths along with certification and enablement plans.

• Manage regional forecasting, coverage planning, and QBR reporting; collaborate with Sales and Channel leadership on territory design.

• Identify and assess partnership opportunities, technical objections, and competitive challenges; guide the resolution of technical barriers.

• Convey partner and end-customer feedback to Product Management.

• Support go-to-market initiatives and oversee partner technical training strategies.

• Handle executive-level escalations and drive cross-functional solutions with Product, Engineering, and Support.

• Travel up to 50 percent.

⛳️ Requirements

• A minimum of 10 years in the field, including 6 or more years of experience in Sales Engineering.

• 3 to 5 years or more of leadership experience, ideally managing technical or Solutions Engineering teams.

• A proven history of building and developing high-performing technical sales teams across various partner types.

• Experience in managing forecasting, coverage planning, or business reviews for a technical team.

• Strong background in cultivating relationships with internal sales and product teams.

• Excellent technical, communication, and organizational abilities.

• Experience in presenting and delivering technical demonstrations and sales value presentations to audiences ranging from architects to C-level executives.

• Prior experience as a practitioner at a MSSP, MSP, MDR, IR partner, or in a SOC.

• Experience collaborating with MSP/MSSPs, distributors, aggregators, CSPs, channels, GSIs, alliances, and strategic partners.

• A solid understanding of cybersecurity, identity security, and endpoint security solutions.

• Knowledge of complex cybersecurity threats and attack vectors.

• Familiarity with EDR, XDR, SIEM, cloud technologies, SIEM, or other data lake solutions.

• Experience with cloud computing environments and an understanding of cloud deployments, particularly regarding security and compliance.

• Familiarity with AWS, Azure, and/or GCP.

• Understanding of containerized workloads, serverless computing, and microservices architectures.

• Ability to learn and engage with emerging technologies, methodologies, and solutions.

• Experience managing distributed or fully remote technical teams.

• Proficiency with PRM tooling or Salesforce is preferred.

• AWS, GCP, and/or security certifications, CEH, SANS, OSCP, CISSP, or other security qualifications are preferred.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and paid sick time

• Gender-neutral parental leave

• Grandparent leave

• Medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Life and disability insurance

• Health and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coach

• Wellness/gym reimbursement

• Fertility coverage

• Adoption & surrogacy reimbursement