Senior Manager, Solutions Architecture – Vertical Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and nurture a team of skilled Solutions Architects.

• Prioritize and distribute specialized resources throughout North America.

• Collaborate with Client Executives, Solutions Engineers, and sales leaders on specialized initiatives.

• Oversee technical discovery, solution architecture, sizing, configuration, technical validation, and client presentations.

• Propel product bookings and performance in alignment with set business objectives.

• Analyze the pipeline, engagement, and business outcomes to pinpoint gaps and direct resources effectively.

• Enhance engagement through account planning, technical workshops, webinars, and field enablement activities.

• Assist in acquiring and expanding customer relationships by aligning specialist expertise with account strategies.

• Foster relationships with independent software vendors, systems integrators, technology partners, and internal teams.

• Aid in joint solution development, technical alignment, and client engagement.

• Collaborate with product management, engineering, and internal stakeholders to address challenges and share insights.

• Keep precise CRM records, dashboards, and engagement metrics.

• Report on opportunity influence, bookings, enablement, partner engagement, and customer results.

• Enhance team confidence and morale through effective communication, recognition, and coaching.

• Assist employees in navigating organizational changes and operational duties.

• Travel across North America for client meetings, partner engagements, field enablement, and strategic sales opportunities.

⛳️ Requirements

• Over 5 years of experience in people management, leading technical presales specialists, Solutions Architects, or a similar specialist Solutions Engineering team.

• Prior or recent experience in a customer-facing technical presales position within enterprise storage, data infrastructure, or a closely related technology sector.

• Direct participation in intricate customer engagements and sales cycles.

• Strong technical background in enterprise storage architectures, data management, and infrastructure that supports business-critical applications.

• Relevant expertise in one or more areas: S3 object storage and StorageGRID or similar platforms; healthcare infrastructure and EHR/Epic environments; medical imaging and PACS; video surveillance; or enterprise block storage and E-Series.

• Capability to lead an overlay organization through influence and collaboration.

• Proven track record of advancing opportunities via technical discovery, solution design, validation, and effective communication of customer value.

• Ability to build credibility with technical practitioners, customer executives, sales leaders, and partners.

• Experience collaborating with technology partners, independent software vendors, or systems integrators.

• Strong business acumen and operational discipline, including resource prioritization, pipeline and performance assessment, and conveying business impact.

• Leadership style rooted in trust, clear communication, accountability, and employee growth.

• Familiarity with NetApp solutions or comparable enterprise storage and infrastructure technologies is preferred.

• Willingness to travel throughout North America.

🏝️ Benefits

• Health Insurance

• Life Insurance

• Retirement or Pension Plans

• Paid Time Off

• Various Leave options

• Employee stock purchase plan

• Restricted stocks (RSUs)

• Comprehensive benefits package