Senior Manager, Solutions Architect SME

Posted 12 hours ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and build a regional team of product Subject Matter Experts in Security & Compliance, Platform, Core DevSecOps, and AI & Competitive.

• Recruit, nurture, and retain regional SMEs with defined growth trajectories.

• Implement the regional engagement model alongside Account SA and Post-Sales leaders.

• Collaborate with regional sales leaders and AVPs on deal strategies, forecast discussions, and product-category initiatives.

• Conduct weekly reviews of SME coverage against the regional pipeline and adjust capacity as necessary.

• Act as the executive technical sponsor for key strategic deals.

• Mentor SMEs on Point of View (PoV) design, executive storytelling, and competitive positioning.

• Ensure the accuracy of engagement and outcome data in Salesforce.

• Work together with peer regional managers and the Senior Director on shared resources, enablement initiatives, and a comprehensive global playbook.

• Communicate regional customer insights and competitive signals to Product and Engineering teams.

• Foster a culture centered on trust, ownership, and continuous learning.

• Performance metrics will include product-category commit achievement, consumption growth, technical win rates, PoV conversion, production adoption, opportunity coverage, Account SA satisfaction, and team hiring, ramp-up, engagement, and retention.


⛳️ Requirements

• A minimum of 5 years of experience in leading technical pre-sales, solutions architecture, or consulting, including experience managing teams of technical contributors.

• In-depth hands-on knowledge in at least one area of Security & Compliance, Platform, Core DevSecOps, or AI & Competitive, with sufficient breadth to coach across all four domains.

• Proficient understanding of AI-assisted development.

• Proven track record of hiring and developing high-performing technical specialists or Solutions Architects.

• Experience in collaborating with sales leaders on enterprise forecasts, deal strategies, and territory planning.

• Capability to utilize data to illustrate impacts on win rates, cycle durations, and consumption levels.

• Strong executive presence when engaging with customers and internal stakeholders.

• Background in leading through periods of change.

• Experience managing an overlay or specialist team, or in launching a new team or product category.


🏝️ Benefits

• Comprehensive benefits package to support your health, financial needs, and overall well-being.

• Flexible Paid Time Off policy.

• Opportunities to engage in Team Member Resource Groups.

• Equity Compensation and Employee Stock Purchase Plan.

• Growth and Development Fund to foster professional advancement.

• Parental leave policy.

• Support for home office setup.

• Incentive pay that can reach up to 100% of the offered base salary.

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