Senior Manager, Salesforce Revenue Cloud – QTC

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of the Quote-to-Invoice platform, managing it comprehensively within Salesforce Revenue Cloud Advanced and Revenue Cloud Billing.

• Oversee the hiring, onboarding, development, and retention of administrators and analysts.

• Establish team objectives, priorities, technical benchmarks, and direction; conduct one-on-one meetings, coaching sessions, and performance evaluations.

• Act as the internal lead and senior technical liaison to the implementation partner throughout the SBQQ-to-Revenue Cloud migration process.

• Evaluate existing CPQ configurations and align them with Revenue Cloud frameworks.

• Facilitate validation during parallel runs and manage cutover activities.

• Model products, pricing, bundles, and quoting methodologies in Revenue Cloud Advanced.

• Configure and oversee RCB invoicing, billing timelines, invoice creation, and order-to-invoice transitions.

• Design and sustain Flow automation while collaborating with developers on Apex.

• Set up approval workflows, discounting guidelines, and Deal Desk processes.

• Manage least-privilege access, profiles, permission sets, permission set groups, and roles.

• Detect and rectify data quality concerns; supervise data uploads, migrations, and deduplication efforts.

• Ensure Q2I data accuracy and integrity across related systems.

• Control sandbox strategies, testing, deployment, release management, and change management.

• Collaborate with Sales, Deal Desk, RevOps, and Finance stakeholders.

• Document configurations, quoting and invoicing procedures, migration mappings, and administrative manuals.

• Act as the primary escalation point for complex Q2I user and data challenges.

• Monitor the Salesforce Revenue Cloud roadmap and propose platform enhancements.

• Design efficient handoff processes to NetSuite, Tesorio, and Zuora RevPro without taking responsibility for their configuration or operation.

⛳️ Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field; or equivalent professional experience.

• A minimum of 3 years of direct management experience.

• Proven success in hiring, developing, and managing the performance of administrators, analysts, or engineers.

• Over 8 years of experience in Salesforce administration with extensive Q2C/Q2I or CPQ responsibilities.

• In-depth hands-on expertise in Salesforce CPQ (SBQQ), including configuration, pricing rules, product rules, and bundle design.

• Strong understanding of the complete Quote-to-Invoice / Quote-to-Cash lifecycle.

• Experience managing a revenue platform through a significant migration or transformation in collaboration with an implementation partner.

• Proficient in converting commercial and finance requirements into scalable Salesforce solutions.

• Experience in change management and stakeholder engagement.

• Strong leadership, problem-solving, analytical, and documentation capabilities.

• Familiarity with Data Loader or similar data management and migration tools.

• Direct experience with Salesforce Revenue Cloud / Revenue Cloud Advanced and Revenue Cloud Billing is preferred.

• Preferred credentials include Salesforce CPQ, Revenue Cloud, or Advanced Administrator certifications.

• Advanced expertise in Flow automation and comfort in collaborating with developers on Apex extensions.

• Experience with Salesforce release management / DevOps tools is preferred.

• Familiarity with AI/Agentforce is preferred.

• Knowledge of NetSuite, Tesorio, Zuora RevPro, MuleSoft, Boomi, or APIs is preferred.

• Successful completion of a thorough criminal background check, education verification, and employment verification upon a conditional job offer.

🏝️ Benefits

• Competitive salaries

• Meaningful bonus program

• Healthcare insurance

• Pension/retirement matching

• Comprehensive life insurance

• Employee assistance program

• Time off plans

• Paid company holidays

• Equity

• Career progression

• Equal employment opportunity and affirmative action