Manager, Salesforce

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement a comprehensive multi-year strategy and roadmap for the Salesforce platform.

• Identify, prioritize, and deploy artificial intelligence functionalities within Salesforce.

• Spearhead complex Salesforce projects and platform enhancements, which include configuration, pricing, quoting, guided selling, and self-service features.

• Oversee solutions within the Salesforce ecosystem, comprising Marketing Cloud, Experience Cloud, mobile applications, AI-driven self-service platforms, and AppExchange or SaaS offerings.

• Build and manage a high-performing Salesforce team.

• Supervise the gathering of requirements, solution design, testing, implementation, and ongoing maintenance of the platform.

• Collaborate with both technology and business teams on architectural and integration strategies.

• Manage the Salesforce budget along with vendor relationships, contract negotiations, and evaluations of build versus buy options.

• Provide updates at the executive level regarding progress, business value, risks, dependencies, trade-offs, and recommendations.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree in business or a related field of study, or an equivalent combination of education and/or relevant work experience.

• A high school diploma or GED is mandatory.

• 6 years of experience working with CRM applications, including at least 3 years specifically with Salesforce.

• At least 1 year of experience in leadership or people management roles.

• Must have eligibility to work in the United States without the need for work visa or residency sponsorship.

• Strong analytical abilities paired with in-depth knowledge of Salesforce products.

• Experience in developing technology roadmaps and strategic initiatives.

• Proven ability to manage competing priorities across various projects.

• Excellent communication and influencing capabilities.

• Experience in business process improvement.

• Ability to work effectively with cross-functional teams and indirect reporting lines.

• Proficiency in the Microsoft Office suite.

🏝️ Benefits

• Benefits, incentives, and additional compensation (details available on the employer’s Benefits Page).

• An equal opportunity and affirmative action employer.

• Reasonable accommodations for employees with disabilities.

• A tobacco-free workplace.