Senior Manager, Sales – Tool Connect, Construction Technology

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Lead the ToolConnect sales team, which includes Account Executives, to meet revenue, growth, and retention goals.

• Implement the commercial strategy for ToolConnect in line with the priorities of Construction Technology and DEWALT.

• Set performance expectations, mentor team members, and promote a sales culture focused on high accountability and engagement.

• Propel pipeline generation, opportunity management, forecasting accuracy, and conversion effectiveness.

• Collaborate with Customer Success to enhance onboarding, adoption, expansion, renewal, and overall customer lifetime value.

• Work alongside marketing, product development, customer experience, operations, and other cross-functional teams.

• Identify market opportunities, customer requirements, and competitive insights to shape sales strategies and business planning.

• Develop and refine sales processes, tools, metrics, and reporting frameworks.

• Assist with strategic customer and partner interactions, including managing senior-level relationships.

• Ensure a professional, uniform, customer-centric experience throughout the buyer and customer journey.

• Contribute to the annual planning process, target setting, account strategy development, and resource allocation.

• Advocate for continuous improvement, change management, and effective communication within the team.

• Report to the Director of Customer Experience (Construction Technology – DEWALT).

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in business, marketing, management, or a related discipline, or a comparable combination of education and experience.

• At least 8 years of experience in Sales or Business Development, including leadership roles in Sales.

• Proven experience in leading and developing customer-facing commercial teams, including quota-carrying sales representatives and/or customer success professionals.

• Demonstrated success in implementing sales strategies that drive revenue growth, customer acquisition, and retention.

• Strong leadership, coaching, and performance management abilities.

• Proficient in pipeline management, forecasting, CRM practices, and sales performance metrics.

• Excellent skills in cross-functional collaboration.

• Outstanding communication, presentation, negotiation, and stakeholder management capabilities.

• Strong analytical and problem-solving skills.

• Ability to function effectively in a fast-paced, dynamic, technology-driven business environment.

• Preferred: experience in SaaS, connected products, construction technology, jobsite technology, or subscription-based business models.

• Preferred: experience in supporting commercial growth for digital solutions, software-enabled products, or connected tool ecosystems.

• Preferred: experience working with enterprise, channel, or mid-market customers in construction, industrial, or related sectors.

• 40% travel is required.

🏝️ Benefits

• Medical, dental, life, vision, and disability insurance.

• 401(k) retirement plan.

• Employee Stock Purchase Plan.

• Paid time off, including vacation, holidays, and personal days.

• Tuition reimbursement program.

• Wellness initiatives.

• Discounts on Stanley Black & Decker tools, products, and partner programs.

• Opportunities for career advancement across various paths.

• Access to a digital learning portal, Lean Academy, and online university.

• Certificates and specializations from prestigious colleges and universities.

• Opportunities for volunteerism, giving back, and promoting sustainable business practices.