Senior Manager, Sales Operations – Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as an operational partner to the sales leadership team, reporting directly to the Head of B2B Growth.

• Set up and manage HubSpot Sales Hub, encompassing workflows, properties, deal stages, automation, dashboards, and troubleshooting.

• Develop CRM governance, establish data standards, define stages, ensure reporting consistency, and promote adoption and accountability.

• Manage pipeline dashboards and reporting for deal assessments, forecasting, executive updates, and strategic planning.

• Identify stale deals, unrealistic closing dates, absent next steps, conversion trends, and emerging risks.

• Convert data insights into actionable recommendations and drive necessary corrective actions to completion.

• Design and enhance repeatable sales processes from prospecting through to contracting and client handoff.

• Implement AI and automation use cases for research, reporting, workflow efficiency, and access to sales information.

• Assist with account and territory planning, quota tracking, proposal development, RFP coordination, and complex B2B sales operations.

• Maintain a repository of presentations, case studies, RFP responses, playbooks, and onboarding materials.

• Collaborate with sales, marketing, client success, and finance to eliminate bottlenecks and enhance opportunity handoffs.

• Evaluate HubSpot and workflows within the first 90 days, establish baseline pipeline reporting and data quality, identify gaps, and implement initial improvements.

• Proactively identify and resolve operational issues while minimizing unnecessary administrative tasks for sales personnel.

⛳️ Requirements

• Over 4 years of relevant experience in Sales Operations, Revenue Operations, or a closely related field.

• Advanced hands-on experience with HubSpot Sales Hub administration, including workflows, reports, automations, and CRM frameworks.

• Proficient in pipeline analysis, forecasting support, reporting, and skilled in Excel or Google Sheets.

• Ability to interpret and clarify data effectively.

• Proven history of enhancing processes and driving adoption in rapidly changing environments.

• Strong communication, organizational skills, and sound judgment.

• Capability to navigate between strategic problem-solving and detailed execution.

• Preferred: practical experience in implementing AI-enabled workflows or automation.

• Preferred: background in healthcare, health plans, enterprise SaaS, value-based care, or complex B2B sales settings.

• Must have current authorization to work in the United States.

• Must specify whether future authorization support from Blueberry Pediatrics will be necessary.

🏝️ Benefits

• Flexible remote work arrangement.

• Full-time employment opportunity.

• Chance for direct engagement with growth leadership.

• Opportunity to develop systems and operational discipline within a scaling organization.