Senior Manager, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance sales processes, workflows, and operational best practices throughout the GTM organization.

• Oversee forecasting processes, pipeline reporting, and sales performance metrics.

• Develop and maintain dashboards, reports, and business insights that aid leadership in decision-making.

• Assist in sales planning activities, including territory planning, quota management, and compensation administration.

• Manage and optimize GTM systems, such as Salesforce and the overall sales technology ecosystem.

• Act as the main operational partner for Sales, Solutions Engineering, Customer Success, and Channel teams, addressing day-to-day process and system issues.

• Guide cross-functional projects from planning to execution, driving operational enhancements across the organization.

• Collaborate with Finance, Marketing, Legal, IT, and Enablement teams to refine processes and ensure operational coherence.

• Uphold high standards for CRM data quality and operational excellence.

⛳️ Requirements

• Over 5 years of experience in Sales Operations, Revenue Operations, Business Operations, or a comparable role.

• Proven experience in a high-growth B2B SaaS or startup setting.

• Strong proficiency in Salesforce and familiarity with contemporary GTM technology stacks.

• Advanced analytical capabilities with experience in Excel, Google Sheets, and BI tools.

• Demonstrated experience in managing forecasting, pipeline analysis, and operational reporting.

• Excellent project management skills and ability to collaborate across functions.

• Strong problem-solving skills with a proactive, execution-oriented approach.

• Exceptional communication abilities and capability to work effectively with both technical and business teams.

• Salesforce Administrator certification or equivalent experience is preferred.

• Experience with sales engagement, CPQ, conversation intelligence, or revenue operations platforms is preferred.

• Familiarity with AI-driven productivity tools and workflow automation is preferred.

• Experience supporting enterprise sales organizations is preferred.

🏝️ Benefits

• Remote work model.

• Health insurance and wellness benefits.

• Equity participation.

• Performance-based incentives.