Senior Manager, Sales Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the outbound core residential SDR frontline management team.

• Oversee core residential SDR Managers in achieving objectives and performance targets.

• Equip and implement best practices for managers to ensure consistent performance.

• Take ownership of the core residential SDR team’s quota achievement.

• Monitor lead processes and metrics to stimulate pipeline development.

• Design and execute SDR strategies and processes.

• Stay updated on best practices and coach SDRs accordingly.

• Mentor the team and represent the ServiceTitan organization.

• Report operational and financial KPIs to the Director of Sales Development.

• Inspire, motivate, and acknowledge team members’ contributions.

• Recruit, interview, and onboard new team members effectively.

• Conduct weekly one-on-one meetings with each residential core SDR Manager.

• Collaborate closely with the extended XDR management team.

• Assist in evaluating new technologies and programs to enhance performance.

⛳️ Requirements

• Strong preference for at least 2 years of XDR Management experience.

• Strong preference for a minimum of 1 year of sales management experience.

• Direct experience as an XDR and/or solid knowledge of daily workflows.

• Outbound-specific cold-calling experience is required, not limited to handling inbound leads.

• Proven track record of successfully managing a high-performing sales development team.

• Strong understanding of outbound pipeline generation processes.

• Exceptional communication and presentation abilities.

• Strong interpersonal skills coupled with high emotional intelligence.

• Analytical mindset comfortable with generating reports and identifying data trends.

• Proficient in adopting and implementing new sales enablement technologies.

• Proficiency in Salesforce.com is mandatory.

• Experience with Salesforce (SFDC) CRM, Salesloft, and related tech stack items is highly preferred.

• A culture of accountability and ownership is essential.

🏝️ Benefits

• Flexible time off.

• Opportunities for learning and development.

• Comprehensive onboarding program.

• Leadership training.

• Various programs and events.

• Bonusly rewards.

• Peer-nominated awards.

• Company-paid medical, dental, and vision insurance.

• 100% employer-paid medical, dental, and vision options.

• 90% coverage for dependents.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• 401(k) matching.

• Telehealth options, including One Medical memberships.

• Parental leave and support.

• Up to $20k in fertility services, including IUI and IVF.

• Surrogacy reimbursement.

• Adoption reimbursement.

• On-demand maternity support through Maven Maternity.

• Free breast milk shipping through Maven Milk.

• Pet insurance.

• Legal advisory services.

• Financial planning tools.

• Variable commission plan.

• Equity.

• Holistic suite of benefits.