Senior Manager, Revenue Strategy – Recovery

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Take charge of Lingraphica's entire payor revenue process, including contract negotiations and payor strategies, as well as billing, collections, cash posting, and reconciliation.

• Develop and implement strategies for enhancing payor access and expansion.

• Lead the negotiation of payor contract conditions and reimbursement rates.

• Monitor payor policies and evaluate payor trends and performance metrics.

• Build and manage the Payor Strategy Manager role.

• Supervise billing and collections activities, ensuring timely and precise claims submission and follow-up.

• Manage collections performance, aging, and denial-management processes.

• Collaborate with the Senior Manager, Payor Readiness on the transition of funding and authorization into billing.

• Enhance cash flow performance and oversee cash forecasting.

• Direct cash posting and reconciliation to align with contracted rates.

• Create processes to identify underpayments and discrepancies in rates.

• Develop and report on KPIs related to payor access, contract rates, billing/collections, and accuracy of cash reconciliation.

• Create data-driven business cases for payor negotiations and prioritization.

• Maintain an expert-level understanding of payor reimbursement terms, billing regulations, and collections compliance.

• Perform additional tasks as assigned.

• Directly oversee the Reimbursement Manager, Cash Posting & Reconciliation Manager, and Payor Strategy Manager.

• Report directly to the Director of Operations.

⛳️ Requirements

• A Bachelor's degree or an equivalent combination of education and experience.

• Over 7 years of experience in healthcare revenue cycle management.

• Direct experience in payor contracting or negotiating reimbursement rates.

• A minimum of 5 years in a management role.

• Proven leadership experience managing managers and cross-functional teams.

• Strong understanding of billing, collections, and cash reconciliation processes in a healthcare or DME/HME setting.

• Demonstrated ability to build or manage a cash forecast or accounts receivable/revenue model.

• A history of leveraging data and analytics to shape payor and contracting strategies.

• Excellent negotiation, communication, and cross-departmental influencing skills.

• Willingness to travel within the U.S. up to twice a year for in-person team and all-company meetings.

• Experience in speech-generating devices, durable medical equipment, or related healthcare technology (preferred).

• Experience in developing or scaling a dedicated payor strategy or managed care department (preferred).

• Familiarity with payor policy analytics and reimbursement modeling tools (preferred).

• Reliable and secure internet access.

• Ability to operate a computer, with or without reasonable accommodations.

• Must be authorized to work in the U.S.

🏝️ Benefits

• Paid Time Off (sick, personal, and vacation).

• Paid Company Holidays.

• 401(k) Retirement Plan and Contributions.

• Medical/Dental/Vision benefits with FSA, HSA, and Dependent care options.

• Employer Paid Life Insurance.

• Voluntary benefits, including Short and Long Term Disability, Critical Illness, Hospital Indemnity, and AD&D insurance.

• Stipends for health and wellness, home office setup, and professional development.

• Paid Family Leave.

• Annual bonus program.

• Annual merit increases.

• Year-Round Flex Fridays.

• Discounts on travel, entertainment, home/pet/car insurance.

• Remote work from a home office.

• Reasonable accommodations available.

• Comprehensive benefits package.

• Inclusive and supportive workplace.