Senior Manager, Revenue Development, New Hotels & Conversions

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Assist designated onboarding hotels in generating revenue, executing commercial strategies, and achieving business readiness prior to and following their opening.

• Collaborate with the Franchise Onboarding team to establish readiness for pre-opening and immediate post-opening across sales planning, marketing, revenue channels, and brand initiatives.

• Ensure that Critical Path deliverables for pre-opening sales, marketing, and revenue development are completed promptly.

• Create and present playbooks, guides, and self-service materials.

• Develop scalable routines that aid hotel stabilization and transition to ongoing RDO support.

• Perform market assessments for new hotels and gather business intelligence to pinpoint prioritized sales opportunities.

• Mentor property-level teams on sales tactics, brand initiatives, and revenue prospects.

• Implement tactical sales strategies and revenue-generating tools.

• Act as the main point of contact before and immediately following conversion.

• Collaborate with the Onboarding team to enhance support models and hold regular cadence calls with assigned hotels.

• Utilize Sonesta brand tools and resources to foster revenue development and enhance performance growth.

• Update revenue generation teams on new hotel market characteristics, business drivers, and prioritized revenue opportunities.

• Expedite marketing and distribution strategies while streamlining internal processes for early performance improvements.

• Compile insights, strategies, and updates for internal Leadership stakeholders.

• Regularly evaluate assigned priority hotel markets and strategies for revenue enhancement opportunities.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience is mandatory.

• A minimum of seven years of professional experience in multi-unit hotel management or above-property roles in sales operations, revenue generation, distribution, and/or commercial operations leadership is required.

• Experience with hotel pre-opening, conversion, and branded franchise hotels is essential.

• Outstanding communication skills with the ability to influence without direct authority.

• Proficiency in MS Office, Agency360, STR, and Delphi is required.

• Highly organized self-starter capable of prioritizing tasks, meeting deadlines, and multitasking across various disciplines and time zones.

• Proven capability to manage processes and projects across technical, distribution, revenue, sales, marketing, and operational activities for new hotels.

• Ability to manage dependencies, monitor critical milestones, and ensure timely execution.

• Capacity to work both independently and collaboratively with a mindset focused on continuous improvement.

• Demonstrated ability to identify efficient methods for completing tasks, removing obstacles, and sharing best practices.

• Proven history of driving change, overcoming challenges, and achieving measurable results in rapidly growing organizations.

• Willingness to travel to various hotel locations by car or air and work at sites outside of the office.

• Up to 40% travel, including some international travel, is required.

🏝️ Benefits

• Medical, Dental & Vision Insurance

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation & Sick Time

• Paid Parental Leave

• Company-Paid Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Hospital Indemnity, Critical Illness & Accident Insurance

• Educational Assistance

• Sonesta Hotel Discounts

• Additional Perks & Employee Discounts