Director of Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Report directly to the Chief Revenue Officer as a vital member of the revenue team.

• Analyze revenue data to guide strategic initiatives and enhance sales performance throughout the buyer journey.

• Act as the subject matter expert in revenue reporting, identifying avenues for growth.

• Create dashboards, develop sales strategies, lead annual planning, and drive opportunity conversions.

• Provide revenue reports to the Leadership team and Board in collaboration with the CRO.

• Conduct interviews with Sales, Marketing, and Customer Success teams to grasp operational and technological requirements.

• Take ownership of revenue data and develop weekly and monthly reporting packages.

• Oversee the Sales and Customer Success enablement playbook in conjunction with Marketing and Product teams.

• Present assessments of Revenue Operations to Sales and Marketing leadership.

• Produce weekly revenue forecasts and communicate results to Sales and Customer Success leadership.

• Examine historical data, customer and sales representative performance trends, as well as industry benchmarks.

• Manage and implement sales tools and platforms such as Salesforce, Grow.com, and Gong.io.

• Develop reporting and forecasting dashboards for the company.

• Suggest methods to increase leads, enhance conversion rates, and boost sales efficiency.

• Propose modifications to sales techniques, procedures, and promotional strategies.

• Train both new and existing revenue team members on processes and tools.

• Refine structured sales processes and methodologies to ensure accurate forecasting.

• Collaborate with the CRO on annual budget, territory, and compensation planning.

• Work cross-functionally to identify inefficiencies, design scalable processes, and automate solutions.

⛳️ Requirements

• Capability to structure and analyze qualitative or quantitative data and derive meaningful insights.

• Strong attention to detail and the ability to deliver high-quality work.

• Proficiency in building relationships with key stakeholders and collaborating effectively.

• Adaptability to swiftly changing priorities and complexities.

• Ability to coach and develop members of the sales organization.

• Proven track record in developing and improving processes and workflows.

• Familiarity with various CRM and marketing automation tools, including Salesforce and HubSpot.

• Experience with sales tools and platforms, including Salesforce, Grow.com, and Gong.io.

• Capacity to work primarily in a climate-controlled environment, performing sedentary computer-based tasks.

• Must reside within the contiguous United States.

🏝️ Benefits

• A remote-first environment; work from anywhere you feel comfortable within the contiguous U.S.

• Equipment provided, including a laptop and necessary tools, along with a $100/month phone reimbursement, monitors, and a one-time $500 stipend for additional gear.

• 100% company-paid health, dental, and vision insurance for employees and their immediate families, featuring a competitive HSA plan.

• Continuous contributions of $1,800 annually to an HSA account.

• Full coverage of LTD, AD&D, and basic life insurance by the company.

• Flexible PTO and adaptable working hours.

• 11 paid holidays plus 2 wellness days.