Senior Manager, Revenue Development, New Hotels & Conversions

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Assist designated onboarding hotels with revenue creation, commercial implementation, and operational readiness prior to and following their opening.

• Collaborate with the Franchise Onboarding team to establish business readiness across sales, marketing, distribution, revenue, and brand initiatives during pre-opening and the immediate post-opening phases.

• Ensure timely completion of both internal and external pre-opening Critical Path deliverables to facilitate pre-sell activation.

• Create and provide playbooks, guides, and self-service resources.

• Develop scalable routines that aid in hotel stabilization and the transition to long-term RDO support.

• Perform market assessments for new hotels and gather business intelligence to pinpoint key sales opportunities.

• Mentor property-level teams on sales tactics, brand initiatives, and revenue prospects.

• Implement tactical sales strategies and revenue-generating tools.

• Act as the primary liaison before and shortly after hotel conversion.

• Conduct regular check-in calls with assigned hotels to monitor performance.

• Utilize Sonesta brand tools and resources to enhance revenue growth and performance.

• Keep revenue generation teams informed about hotel market characteristics, business drivers, and prioritized opportunities.

• Accelerate marketing and distribution strategies while optimizing internal processes.

• Compile insights, strategies, and updates for internal leadership stakeholders.

• Evaluate priority hotel markets and strategies for potential revenue enhancement opportunities.

⛳️ Requirements

• A Bachelor's degree or equivalent relevant experience is required.

• A minimum of seven years of professional experience in multi-unit hotel management and/or above-property roles in sales operations, revenue generation, distribution, and/or commercial operations leadership is required.

• Experience with hotel pre-opening, conversion, and branded franchise hotels is necessary.

• Proficiency in MS Office, Agency360, STR, and Delphi is required.

• Familiarity with Kalibri, GDS, IDeaS, Duetto, MeetingPackage, Tableau, Power BI, and/or Opera is preferred.

• Ability to influence others without direct authority and to align stakeholders around common objectives.

• Highly organized self-starter capable of prioritizing tasks, managing deadlines, and multitasking across different disciplines and time zones.

• Demonstrated ability to manage processes and projects by coordinating technical, distribution, revenue, sales, marketing, and operational activities for new hotels.

• Skill in managing dependencies, tracking critical milestones, and ensuring timely execution across stakeholders.

• Ability to work both independently and collaboratively with a focus on continuous improvement.

• Willingness to travel up to 40%, including some international travel, and the ability to visit multiple hotel locations via car or air.

• Capability to work at locations outside of the office.

🏝️ Benefits

• Medical, Dental & Vision Insurance.

• Health Savings Account (HSA) with Company Match.

• 401(k) Retirement Plan with Company Match.

• Paid Vacation & Sick Time.

• Paid Parental Leave.

• Company-Paid Life Insurance.

• Company-Paid Short-Term & Long-Term Disability.

• Hospital Indemnity, Critical Illness & Accident Insurance.

• Educational Assistance.

• Sonesta Hotel Discounts.

• Additional Perks & Employee Discounts.