Lead Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance the CRM, sales and marketing tools, data infrastructure, and integrations.

• Collaborate with cross-functional teams to develop and execute revenue-generation strategies.

• Spearhead revenue process improvement initiatives from concept to implementation.

• Develop technological enhancements within revenue tools.

• Manage recurring reporting for sales and growth marketing, including weekly pipeline assessments and leadership business reviews.

• Evaluate and select revenue technology solutions.

• Handle vendor transitions and implementations from assessment through to go-live.

• Ensure the integrity of data flow and reinforce processes.

• Address issues and provide support for end users across revenue tools.

• Construct and maintain the automation layer for revenue processes.

• Manage the commission process, ensuring sales representatives receive accurate and timely payments.

• Lead provider acquisition forecasting, goal setting, and strategic planning.

• Oversee revenue data accuracy and infrastructure comprehensively.

• Make reliable data accessible through Business Intelligence (BI) tools.

⛳️ Requirements

• Minimum of 5 years of experience in sales/revenue operations, business operations, consulting, or project management.

• Proficient in SQL, capable of writing and troubleshooting data warehouse queries.

• Experience with Salesforce configuration, including flows, validation rules, permission sets, and field-level security.

• Background in building and maintaining automations.

• Expertise in revenue tools, including Salesforce, Marketo, and Salesloft.

• Demonstrated history of implementing sales strategies that enhance revenue generation processes.

• Familiarity with AI tools such as Claude, ChatGPT, and Workato.

• Ability to exercise judgment on AI outputs and integrate AI into team workflows.

• Experience managing vendor relationships.

• Skilled in designing, enhancing, and implementing operational processes.

• Highly organized and detail-oriented, possessing exceptional project management abilities.

• Up-to-date knowledge of revenue operations best practices and emerging trends.

🏝️ Benefits

• Health, Dental, Vision benefits commence on your first day.

• One Medical accounts.

• HSA and FSA plans, with Spring contributing up to $1K for HSAs based on plan type.

• Employer-sponsored 401(k) match of up to 2%.

• Annual allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and their dependents.

• Paid vacation, sick leave, and company holidays.

• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after six months of tenure.

• Noom weight management program.

• Fertility care support through Carrot, including a $4,000 reimbursement for related fertility expenses.

• Wellhub subscription for fitness, mindfulness, nutrition, and sleep.

• BrightHorizons-sponsored child care, back-up care, and elder care.

• Up to $1,000 annual reimbursement for professional development.

• $200 annual donation matching.

• Equity.