Senior Manager, Retail Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations with Sephora, Sephora US, Canada, Kohl’s, and Dermstore.

• Act as the main commercial liaison for Sephora merchants, category managers, and marketing teams.

• Create and implement annual Joint Business Plans.

• Spot opportunities to enhance distribution, boost assortment productivity, and grow market share.

• Assist with product launches, seasonal events, promotions, sampling initiatives, and merchandising updates.

• Lead preparations for market week and the development of presentations.

• Evaluate sales performance, category trends, competitive actions, consumer insights, and Sephora Portal metrics.

• Suggest assortment, pricing, promotional, and merchandising strategies.

• Track promotional investments, retailer funding, trade spending, profitability, and ROI.

• Analyze sales trends, promotional effectiveness, market share, and retail KPIs.

• Prepare presentations for internal leadership, Monthly and Quarterly Business Reviews, and Joint Business Planning meetings.

• Offer strategic recommendations based on data and market insights.

• Facilitate communication among Sales, Marketing, Retail Operations, Supply Chain, Education, and Finance.

⛳️ Requirements

• 5–8+ years of experience in National Account Management within the prestige beauty or skincare retail sector.

• Proven track record of managing a national retail account partnership, ideally with Sephora or another esteemed beauty omni retailer.

• Demonstrated ability to drive retail sales growth through strategic partnerships and exceptional execution.

• Experience leveraging data to formulate and implement growth strategies.

• Background in managing visual merchandising assortments and enhancing profitability.

• Experience in leading a launch in Sephora Mexico or Brazil.

• Familiarity with cross-functional collaboration in a matrixed organization.

• Proficient in Excel and PowerPoint.

• Strong communication, negotiation, and presentation skills.

• Located on the West Coast, preferably in San Francisco.

• Must have a referral from a Sephora marketer or merchant.

🏝️ Benefits

• Generous paid time off, including time allocated for volunteering.

• Access to learning and development resources.

• Wellness benefits, such as memberships to meditation apps.

• Discounts on products and free samples.

• Predominantly remote work options for most positions.

• Comprehensive health, vision, and dental insurance.

• Retirement benefits.

• Flexible spending account.

• Employee assistance program.

• Fitness perks.

• Discretionary bonus plan.