Senior Manager – Professional Billing and Revenue Cycle

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide leadership and oversight for professional billing operations.

• Enhance physician revenue cycle performance across the organization.

• Supervise Professional Billing Managers.

• Monitor the performance of third-party billing vendors.

• Ensure timely charge capture, billing, claims resolution, and reimbursement from all payers.

• Collaborate with the Director to establish and implement operational priorities, performance improvement initiatives, and revenue cycle strategies.

• Improve financial outcomes, operational efficiency, and adherence to regulatory and payer requirements.

• Act as a liaison among clinical operations leadership, physician practices, third-party billing vendors, and Revenue Cycle departments.

• Promote collaboration, track key performance indicators, and drive continuous process improvement.

• Manage staffing, performance evaluation, employee development, coaching, succession planning, and engagement.

• Set departmental goals, priorities, and metrics.

• Enhance billing operations, eliminate reimbursement obstacles, improve collections, and maximize revenue opportunities.

• Lead initiatives for physician revenue cycle process improvement and transformation.

• Monitor revenue cycle performance, productivity, service levels, and financial targets.

• Identify and implement process enhancements, technology upgrades, workflow optimization, automation, and productivity improvements.

⛳️ Requirements

• Bachelor’s Degree in Business, Healthcare Administration, or a related field with a minimum of 7 years of relevant professional experience, particularly in managing professional billing functions within an academic medical center; or a comparable combination of education and experience.

• Preferred experience in Physician Billing Organizations.

• Technical expertise in Epic and Epic Cubes.

• Advanced proficiency in Windows-based business applications, including Outlook, Word, PowerPoint, and Excel.

• In-depth understanding of patient billing policies, health insurance standards, and regulatory revenue cycle guidelines.

• Capable of auditing performance and training staff on billing and regulatory matters.

• Skilled in collecting, organizing, and analyzing complex financial and operational data.

• Ability to enhance revenue cycle performance, customer service standards, and cross-functional operations within a complex healthcare delivery setting.

• Experience managing multi-layered operations, including data warehouse functions.

• Competent in supervising supervisory staff, motivating teams, setting priorities, and delegating effectively under resource constraints.

• Capable of establishing an operational vision and leading cross-departmental and cross-functional teams throughout project lifecycles.

• Excellent written and verbal communication skills.

• Proficient in translating complex technical billing concepts for non-technical operational and clinical audiences.

🏝️ Benefits

• Medical, dental, vision, and pharmacy benefits.

• Discretionary annual bonuses.

• Merit increases.

• Flexible Spending Accounts.

• 403(b) savings matches.

• Paid time off.

• Career advancement opportunities.

• Resources to support employee and family well-being.