Senior Manager, PhareOS Implementation

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead multiple PhareOS implementations simultaneously from the kickoff phase through to go-live.

• Develop and manage project plans that encompass technical, operational, and client-facing tasks.

• Maintain and nurture relationships with client IT leadership to ensure ongoing engagement.

• Act as a representative of R1 to client stakeholders, proactively addressing questions and communicating effectively.

• Facilitate project meetings, drive decision-making, clarify roles, and manage escalation processes.

• Oversee the progress of technical implementations, particularly focusing on data onboarding.

• Coordinate technical delivery teams to ensure timely arrival of client data.

• Identify potential project and technical risks and mobilize resources to mitigate them.

• Collaborate with product, engineering, operations, and capability teams to support successful go-lives.

• Provide feedback on implementation insights to internal teams.

• Establish deployment best practices and document repeatable implementation processes.

• Balance client-facing responsibilities with internal coordination efforts.

⛳️ Requirements

• A minimum of 7 years of experience leading multi-workstream healthcare technology implementations that involve complex data integrations and change management.

• Proven experience in managing relationships at the executive level within health systems.

• Familiarity with healthcare data and/or revenue cycle workflows.

• Sufficient technical expertise to supervise complex data integrations and make informed decisions on critical project issues without engaging in hands-on technical tasks.

• Outstanding written and verbal communication abilities.

• Capacity to quickly acclimate and independently lead workstreams within the first few months.

• Preferred: experience in AI-driven or SaaS platform implementations.

• Preferred: PMP or a comparable project management certification.

• Preferred: familiarity with HL7v2, FHIR, and other prevalent healthcare data types.

🏝️ Benefits

• Annual bonus plan with a target of 10.00%.

• Competitive benefits package.

• Opportunities for continuous learning, collaboration across teams, and exploration of new career paths.

• Engaging work that serves communities globally.

• Reasonable accommodation support for applicants with disabilities.