Clinical Continuous Quality Improvement Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Develop, execute, and sustain the organization's Clinical Continuous Quality Improvement Plan.

• Establish and oversee the CCQI Governance Structure, which includes committees, reporting mechanisms, accountability systems, and priorities for performance improvement.

• Spearhead organization-wide CCQI and clinical performance enhancement initiatives that align with strategic objectives, CCBHC requirements, and regulatory standards.

• Create and maintain organizational performance metrics, quality indicators, dashboards, and reporting protocols.

• Gather, analyze, and interpret quality, operational, and outcome data to pinpoint trends, service deficiencies, risks, and opportunities for improvement.

• Monitor client outcomes, access metrics, satisfaction data, survey outcomes, audit results, and other performance indicators.

• Formulate and oversee improvement plans while assessing the effectiveness of interventions.

• Prepare and deliver quality and performance reports to leadership teams, CCQI Committees, Quality Management Committees, and governing bodies.

• Collaborate with the Quality Manager to synchronize quality assurance, compliance, and CCQI initiatives.

• Work alongside clinical, operational, community, and stakeholder leaders to identify obstacles to care and enhance access, engagement, service quality, equity, and health outcomes.

• Facilitate cross-functional CCQI initiatives, teams, and workgroups.

• Coordinate CCQI activities stemming from audits, chart reviews, compliance monitoring, and regulatory findings.

• Aid organizational preparedness for CCBHC certification, audits, reviews, and ongoing compliance obligations.

• Track CCQI activities, action plans, and outcomes while maintaining related documentation.

• Engage in leadership meetings, grant-related activities, organizational planning, staff meetings, and other assigned tasks.

• Provide consultation and technical assistance regarding clinical quality improvement methods, performance improvement strategies, outcome measurement, and organizational enhancement.

• May offer administrative supervision to quality improvement staff, interns, contractors, or project-based personnel as assigned.

⛳️ Requirements

• Bachelor's degree in behavioral health, Social Work, Psychology, Nursing, Public Health, Healthcare Administration, Quality Management, Data Analytics, Business Administration, or a related field is required.

• A minimum of three to five years of experience in quality improvement, performance improvement, healthcare operations, behavioral health, analytics, compliance, or a related field is required.

• Experience in utilizing data to identify opportunities, monitor outcomes, and drive organizational enhancements is required.

• Familiarity with clinical quality improvement principles, performance management, outcome measurement, data analytics, and process improvement methodologies.

• Knowledge of behavioral health operations, CCBHC requirements, and relevant federal and state regulations.

• Understanding of performance improvement frameworks, change management principles, and practices in healthcare quality measurement.

• Capability to collect, analyze, interpret, and communicate complex data to diverse audiences.

• Strong project management, facilitation, organizational, and problem-solving abilities.

• Ability to lead cross-functional initiatives and foster collaborative relationships across departments.

• Excellent written, verbal, and presentation skills.

• Capacity to manage multiple priorities and adhere to deadlines.

• Must hold a valid Colorado driver's license and maintain an acceptable driving record.

• Must successfully pass all relevant background checks and screenings mandated by Solvista Health.

• Must uphold confidentiality and comply with all HIPAA, regulatory, and organizational standards.

• Required annual TB screening, federally mandated drug screening, and adherence to Influenza vaccination policies or procedures.

🏝️ Benefits

• Reasonable accommodations for individuals with disabilities.

• Professional office and healthcare environment.

• Travel between organizational locations and community sites may be necessary.

• Annual TB screening.

• Federally mandated drug screening.

• Influenza vaccination or compliance with policy and procedure.