Senior Manager, People Products and Systems

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the entire lifecycle of various Development and Management Cycle products, including the Core Skills Rubric and associated toolkits.

• Convert organizational strategy into actionable tools, templates, dashboards, workflows, and resources.

• Collect user feedback and analyze usage statistics to prioritize enhancements for products.

• Establish product requirements and collaborate across teams to deliver high-quality solutions.

• Maintain a product roadmap that balances strategic priorities with operational requirements.

• Design, document, and continuously enhance talent processes.

• Create repeatable systems that simplify complexity and ensure high-quality execution.

• Identify bottlenecks, root causes, and opportunities for automation or simplification.

• Ensure processes are in line with organizational operating norms and integrate with neighboring systems.

• Develop and sustain reliable data systems that support talent-related decisions.

• Define success metrics and dashboards in collaboration with stakeholders.

• Monitor data quality and establish processes for accuracy and consistency.

• Transform quantitative and qualitative data into actionable insights.

• Lead cross-functional initiatives for the implementation of new products and processes.

• Create project plans, track milestones, and manage risks effectively.

• Develop communication, training, and implementation resources to facilitate adoption.

• Foster stakeholder investment through effective change management.

• Create and maintain comprehensive documentation for products, systems, and processes.

• Organize, maintain, and continuously enhance institutional knowledge.

• Set standards for documentation, version control, and process ownership.

⛳️ Requirements

• A minimum of 5 years of experience in creating and implementing talent processes and tools, particularly in development, performance management, and employee recognition.

• Experience in the K-12 sector is highly preferred, though not essential.

• Background in providing services within an organization that has a national presence.

• Experience collaborating with colleagues across multiple time zones.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• A strong passion and commitment to KIPP’s mission, along with the ability to uphold KIPP’s core values.

• Capability to co-create ambitious goals and drive towards desired outcomes across various workstreams.

• Understanding of an organization’s operating model, structure, and essential operational processes.

• Proficiency in building and maintaining knowledge management systems.

• Ability to develop and codify processes effectively.

• Skill in constructing project plans that align with organizational priorities.

• Experience in stakeholder management and gathering feedback.

• Ability to cultivate trusting relationships and communicate effectively.

• Competence in identifying and removing barriers to collaboration across teams.

🏝️ Benefits

• 25 holidays.

• 18 additional flexible PTO days, increasing to 23 days for years 3 and 4, and to 28 days for years 5 and beyond.

• 100% paid parental leave.

• Full premium coverage for employee medical/dental/vision plans.

• 75% premium coverage for employee + family medical/dental/vision plans.

• Fitness reimbursements.

• Discounted tickets to theme parks and attractions.

• Backup care support for children and adults/elders.

• Employee assistance program.

• 401(k) retirement plan with a 4% match.

• Employer-sponsored legal plans.

• Life and disability insurance.

• Flexible spending accounts.

• Option for a full-time remote office.

• Up to 10% travel (3–4 times per year).