Senior Manager, Payer Negotiation Strategy, Market Intelligence

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Develop and uphold payer-specific playbooks that encompass CVS Pharmacy’s key payer relationships.

• Create frameworks for pre-positioning prior to significant negotiations.

• Conduct structured deal reviews and debrief sessions.

• Promote the use of approved negotiation preparation tools throughout the function.

• Convert market intelligence, stakeholder insights, and negotiation experiences into a replicable strategy.

• Keep track of changes in PBM and health plan strategies.

• Gain insights into the objectives of negotiation counterparts.

• Design practical playbooks and tools to enhance negotiation consistency, accuracy, and confidence.

• Lead post-mortem evaluations of negotiation results.

• Enhance strategies and bolster playbooks based on lessons learned.

• Collaborate regularly with Directors, Lead Directors, and higher management.

• Assist in the development towards deal ownership within Payer Relations.

⛳️ Requirements

• Over 5 years of professional experience in contract negotiation, pharmacy benefit management, managed care, or a similar commercial field.

• More than 5 years of experience in strategy, market intelligence, consulting, or a related discipline.

• At least 3 years of experience in leading, mentoring, developing, or influencing team members and stakeholders in a complex, matrixed setting.

• Proven experience in translating intricate market, stakeholder, and business insights into clear, actionable tools, frameworks, or strategic guidance.

• Experience in conducting retrospective, post-mortem, or after-action analyses with participants at Director-level and above.

• Proven ability to recognize patterns, extract lessons learned, and integrate them into actionable insights.

• Demonstrated experience in driving the sustained adoption of new processes and frameworks.

• Ability to influence cross-functional stakeholders and shape decisions without direct authority.

• Excellent written and verbal communication skills.

• Capability to influence senior audiences without direct authority.

• Consistent and reliable attendance is a critical function of this role.

• Willingness to travel up to 15% of the time.

• Bachelor’s degree is required.

• Formal training or certification in negotiation.

• Experience in a center of excellence, enablement, or capability-building function.

• Experience in creating materials for both executive audiences and operational partner teams.

• Experience in dynamic, fast-paced environments where continuity and knowledge transfer are essential.

• Background in facilitation, coaching, or instructional design.

• Interest in advancing towards commercial deal ownership within Payer Relations.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Award target in the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.