Senior Manager, Participant Recruitment Strategy – Transformation

This is a fully remote position, open to applicants in Florida.

📋 Description

• Develop and execute participant recruitment strategies tailored to specific studies across various therapeutic areas and research locations.

• Formulate enrollment forecasting models, establish recruitment pacing assumptions, and create risk mitigation plans.

• Collaborate with Feasibility, Clinical Operations, and Business Development teams on proposal creation and enrollment estimates.

• Evaluate protocol criteria, competitive environment, and the availability of participant populations to determine recruitment feasibility and operational risks.

• Recognize enrollment challenges and implement strategic interventions to address them.

• Assess recruitment funnel performance across the network, from initial inquiry to enrollment and retention.

• Define business key performance indicators (KPIs) for recruitment and establish strategic frameworks for performance reviews.

• Analyze trends in lead demand, qualification, screening conversion, enrollment speed, retention, and cost-efficiency.

• Oversee cross-functional recruitment transformation roadmaps, project timelines, milestones, dependencies, risks, and delivery progress.

• Spearhead business-side platform rollout planning, ensuring operational readiness, validating workflows, coordinating user acceptance testing, and measuring adoption.

• Set standardized criteria for recruitment readiness during study launches.

• Conduct governance meetings, escalate delivery risks, and provide updates to executives.

• Align participant acquisition priorities with lead-quality feedback from Marketing and Digital Engagement teams.

• Work in collaboration with Site Operations, Recruitment teams, investigators, and site leadership.

• Enhance scalable recruitment infrastructure, workflows, innovations, and process improvements.

• Lead change management initiatives, stakeholder coaching, and coordination of role-based training while reinforcing adoption.

• Offer strategic guidance and mentorship without direct line management or recruiter call coaching responsibilities.

⛳️ Requirements

• Proven experience in leading multi-workstream implementations, enterprise process changes, or complex cross-functional programs in clinical research or healthcare operations.

• Capability to manage project governance, risk registers, dependencies, executive communications, and change adoption without having direct authority over all teams involved.

• Bachelor’s degree in Healthcare Administration, Public Health, Marketing, Life Sciences, or a related field.

• Over 5 years of experience in clinical research recruitment, feasibility, participant engagement, digital recruitment, or site operations.

• More than 3 years of experience in leadership, strategic program management, or cross-functional project leadership.

• Strong grasp of clinical trial recruitment strategies, participant engagement, enrollment forecasting, and operational execution.

• Experience in supporting multi-site clinical research studies and site network operations.

• Excellent analytical and problem-solving skills, with experience in interpreting recruitment and operational data.

• Outstanding communication, presentation, and stakeholder management abilities.

• Familiarity with GCP, IRB/ethics requirements, participant privacy expectations, and compliant participant communication practices.

• Preferred: Background in a site network, SMO, CRO, or decentralized clinical trial environment.

• Preferred: Experience with Salesforce, Marketing Cloud, Tableau, Big Query, CRM platforms, recruitment analytics tools, or marketing automation platforms.

• Preferred: Knowledge in participant recruitment strategies for CNS, metabolic, obesity, vaccine, or specialty therapeutic areas.

• Preferred: Understanding of digital participant acquisition strategies.

• Preferred: Experience supporting sponsor-facing recruitment planning and feasibility discussions.

• Preferred: Awareness of AI-driven recruitment technologies, participant segmentation, and predictive enrollment analytics.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Flexible work hours and the possibility of remote work.

• Generous paid time off and holiday schedule.