Associate Director, Patient Recruitment and Engagement Lead

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Manage a portfolio of international clinical studies

• Supervise Lead and Senior Lead personnel focused on recruitment for global clinical studies

• Take ownership of the recruitment process and oversee the implementation and effectiveness of the global recruitment strategy

• Provide guidance, coaching, and mentorship to less experienced members of the project team

• Oversee staff management tasks, including interviewing, selection, professional development, goal setting, performance management, coaching, counseling, and separations

• Approve decisions related to salary administration, hiring, corrective actions, and terminations

• Review and authorize time records, expense reports, leave requests, and overtime

• Assist in patient recruitment efforts at internal, client, and bid defense meetings

• Connect strategy with operational team activities to enhance strategy execution

• Function as the Lead for global recruitment and retention strategies

• Collaborate with local teams to comprehend country-specific patient pathways and implement regionally appropriate methods

• Identify risks, create contingency plans, and escalate issues as necessary

• Serve as a subject matter expert in patient recruitment and retention during client communications

• Monitor metrics and generate progress reports regarding enrollment targets

• Lead resource allocation processes and enhance operational efficiencies

• Provide consulting on proposals/RFIs and participate in bid defenses

• Supervise global study recruitment and retention strategies

• Identify obstacles to recruitment and retention and formulate risk mitigation plans

• Collaborate with the Central Recruitment campaign team to develop strategic solutions for specific patient populations

⛳️ Requirements

• Bachelor's degree or equivalent relevant academic/vocational qualification

• Prior experience in patient recruitment management, including the development and management of global trial strategies, typically around 10 years

• Over 5 years of experience in leading teams or managing staff

• Equivalent education, training, or directly related experience may be deemed sufficient

• Competence in planning, prioritizing, and allocating resources effectively

• Experience in monitoring team productivity, quality, and performance metrics

• Proven experience in leading, coaching, and developing teams

• Strong interpersonal, communication, and conflict resolution abilities

• Capability to manage competing priorities in a fast-paced environment

• Excellent client-facing and interpersonal skills

• Strong organizational and multitasking capabilities

• Analytical skills to gather, analyze, and interpret data

• Familiarity with healthcare regulations, patient privacy laws, and ethical considerations in patient recruitment

• Proficiency in project management tools and software

• Ability to communicate and comprehend information across diverse groups

• Capacity to work standing or stationary during typical working hours

• Ability to utilize and learn standard office equipment and technology

• Ability to perform under pressure while managing multiple projects

• May require occasional travel of 0–20%

• Must be legally authorized to work in the United States without sponsorship

• Must be able to pass a comprehensive background check, including drug screening

🏝️ Benefits

• Fully remote, home-based position

• Variable annual bonus eligibility based on company, team, and/or individual performance

• Relocation assistance is not provided