Senior Manager, NFST

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Non-Funded Support Team and manage daily operations.

• Ensure that disposition requests and compliance support cases are reviewed and approved in a timely manner.

• Engage in the Risk Management lifecycle by creating and managing JIRA tickets.

• Conduct research, perform root cause analysis, implement corrective actions, and facilitate UAT and post-implementation validation testing.

• Supervise LOS pipelines, ensuring accuracy in disposition, appropriate folder placement, and prompt file disposition.

• Establish and maintain systems for managing ECOA compliance event timing and disposition.

• Act as the main point of contact for new product and LOS implementations, while also conducting compliance testing.

• Assist with audits, examinations, monitoring, and compliance inquiries related to ECOA, FCRA, and adverse actions.

• Compose audit narratives and generate regulatory compliance data sets.

• Verify that adverse action and incompleteness notices comply with regulatory standards.

• Serve as a subject matter expert on policies and procedures related to ECOA, FCRA, and adverse actions.

• Review and authorize disposition requests from sales teams.

• Manage NFST compliance support cases, including reactivations and file disposition challenges.

• Adapt to changing regulations, product implementations, and evolving compliance demands.

⛳️ Requirements

• Bachelor’s degree and/or a relevant combination of education and experience.

• At least 3 years of experience in the mortgage sector.

• A minimum of 2 years in a compliance and/or risk management role.

• At least 1 year of experience in team management, including reviewing and approving team outputs.

• Proficient in creating and analyzing data sets for audits and regulatory compliance.

• Experience as a key stakeholder during audits, examinations, and compliance inquiries.

• Familiarity with JIRA.

• Knowledge of ECOA, FCRA, adverse action regulations, and relevant policies and procedures.

• Understanding of applicable LOS, such as Encompass, NFTYDoor, Figure, and Quantum Reverse.

• Strong communication and collaboration abilities.

• Excellent analytical and problem-solving capabilities.

• Exceptional attention to detail, prioritization, and time management skills.

🏝️ Benefits

• Competitive compensation package.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401K plan.

• Short-term disability coverage provided by the company.

• Employee assistance program.

• Wellness program.

• Comprehensive benefits package.

• Employee engagement and culture initiatives.

• Commitment to equal employment opportunities and diversity and inclusion.