Senior Manager, Marketing Technology Developer – Digital Banking

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, implement, optimize, and manage customer user journeys utilizing Braze and Segment.

• Assist in developing segmentation strategies to facilitate personalized marketing campaigns and enhance customer interactions.

• Take ownership of A/B testing and product analytics, using data insights to boost marketing performance through Statsig.

• Collaborate effectively with marketing teams, product managers, business management, and external vendors to ensure project success.

• Maintain and resolve technical issues, including testing Martech capabilities for user-friendliness, speed, and performance.

• Oversee data integrations by defining and constructing APIs, managing JSON-formatted data, and implementing integrations within an event-driven architecture.

• Create and uphold internal technical documentation.

• Develop proof-of-concept solutions to assess technical feasibility.

• Collect requirements and execute platform enhancements in collaboration with stakeholders.

• Stay updated with emerging digital trends and assess their potential impact.

• Ensure adherence to regulatory requirements and industry standards for digital banking.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Marketing, or a related field is required; a Master's Degree is preferred.

• A minimum of 6 years of experience in the development and/or operational management of client-facing technologies is required.

• Knowledge of marketing automation, digital advertising, customer data platforms, and content management systems.

• Experience with Braze, CDP, and WordPress is preferred.

• Expertise in creating new technical solutions.

• Experience in marketing automation is required.

• Extensive familiarity with agile development methodologies and project management tools.

• Experience in building and managing customer journeys using platforms such as CDP (Segment) and Braze.

• Proficient in reading and comprehending technical documentation, including API specifications, sequence diagrams, and detailed system designs.

• Strong skills in HTML, CSS, JavaScript, and SQL.

• Experience in API development is highly preferred.

• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel).

• Excellent verbal, written, and interpersonal communication abilities.

• Strong organizational skills and meticulous attention to detail.

• Exceptional problem-solving and time management capabilities.

• Self-motivated, self-directed, and results-oriented.

• Adaptable and capable of multitasking in a fast-paced environment.

• Able to work independently and as part of a team; solution-oriented with a collaborative mindset.

🏝️ Benefits

• Comprehensive health, dental, and vision plans.

• 4 weeks of paid time off (PTO).

• 401k plan with company matching.

• Metro SmartTrip benefits ($50/month).

• Remote or hybrid work schedules available for most positions.

• Incentives for purchasing solar panels, electric vehicles, biking to work, and more.

• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and additional perks!

• Recognized as a Top Workplace by The Washington Post for four consecutive years (2023-2026).