Marketing Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the entire vendor contract lifecycle, which encompasses prospecting, negotiating terms, mitigating risks, and resolving issues.

• Lead the annual budget planning process and conduct regular budget reviews.

• Monitor marketing expenses, identify variances, and report on budget status.

• Track vendor performance and spending metrics while maintaining accurate data records.

• Supervise invoice processing and payment operations.

• Identify areas of friction and implement scalable solutions along with standard operating procedures.

• Convert marketing strategy into actionable operational roadmaps.

• Assess, select, and integrate systems, applications, and technologies.

• Drive change management and promote the adoption of tools and workflows.

• Investigate, implement, and foster the use of AI tools.

• Collaborate with Finance, IT, and People & Culture departments.

• Act as project manager for assigned cross-functional and external partner projects.

• Coordinate annual marketing strategic planning initiatives and plan check-ins.

• Develop, refine, and automate reporting for leadership, boards, committees, and partners.

• Facilitate professional development, team-building, and technology fluency programs.

• Organize logistics for team meetings, retreats, and project-related travel.

• Safeguard sensitive and confidential information while ensuring data integrity.

• Report directly to the Director of Content & Campaigns.

⛳️ Requirements

• Bachelor’s degree in Marketing, Business Administration, or equivalent professional experience.

• Over 4 years of experience in marketing operations, program management, or business operations.

• Experience preferred in a national or multi-site organization.

• Demonstrated success in negotiating vendor contracts and managing complex budgets.

• Proficiency in Asana, Canto, AI (Generative, Agentic, and emerging functionalities), and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Prior experience with marketing operations platforms is highly preferred.

• PMP or similar certification is preferred but not mandatory.

• Experience in UX or Human Centered Design is preferred but not mandatory.

• Must have authorization to work in the United States.

• Reliable internet access and a dedicated workspace are essential.

• Ability to think strategically and systemically.

• Strong skills in vendor negotiation and cross-functional collaboration.

• Effective problem-solving abilities in ambiguous and complex scenarios.

• Capacity to manage confidential information with sound judgment.

• Clear communication skills with the ability to convey complex data in narrative form.

• Skills in change management and adoption.

• An analytical mindset focused on continuous improvement.

🏝️ Benefits

• Medical and dental insurance covered at 75% by the organization for you and your dependents.

• Vision insurance covered at 50% by the organization for you and your dependents.

• Health savings account (HSA) with employer contributions.

• Flexible spending accounts (FSA) for healthcare and dependent care.

• Employee assistance program (EAP) provided at no cost.

• 403(b) retirement plan with a 5% employer match after one (1) year of service.

• Short-term and long-term disability insurance provided at no cost.

• Basic life and AD&D insurance at no cost, along with optional voluntary life insurance.

• Employees start with 35 days of annual leave, including sick leave, personal leave, and holidays.

• Family & medical leave available for up to sixteen (16) weeks, with up to four (4) weeks paid.

• Access to Training & Development Programs.

• Professional development reimbursement up to $1,000 per year.

• Opportunity to support a remarkable mission and travel to or work in stunning locations.

• Remote/work-from-home position available.

• Occasional travel for team gatherings may be required.