Senior Manager, Marketing & Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of ChartHop’s marketing technology ecosystem, which includes HubSpot and its integrations.

• Oversee data quality, enrichment, segmentation, and governance processes.

• Design the lead lifecycle, including routing and service level agreements (SLAs).

• Manage campaign operations, quality assurance, workflow automation, and execution of nurturing strategies.

• Be responsible for attribution and comprehensive marketing reporting across the funnel.

• Create executive dashboards and reporting frameworks.

• Advocate for go-to-market engineering and the integration of AI automation within marketing.

• Develop sales reporting and dashboards utilizing HubSpot.

• Provide full-funnel conversion analytics from Sales Accepted Leads (SAL) to Sales Qualified Leads (SQL) as they progress through pipeline stages.

• Offer both aggregate and individual visibility into funnel performance metrics.

• Highlight persona and industry trends to guide outbound strategies and coaching initiatives.

• Assist in the creation of account books and related sales operations projects.

• Collaborate with sales leadership to establish metrics and derive insights.

• Ensure alignment between marketing and sales through shared definitions, data, and reporting frameworks.

• Lead the project management for the migration from Salesforce to HubSpot and establish the resulting operational model.

• Identify and address process and system gaps throughout the funnel.

⛳️ Requirements

• Extensive hands-on experience with HubSpot.

• Experience utilizing HubSpot as an integrated sales and marketing CRM is highly advantageous.

• Familiarity with Salesforce will be beneficial for the migration process.

• Possess an analytical mindset with fluency in funnel and conversion metrics.

• Background in both marketing operations and revenue/sales operations.

• Capability to transition seamlessly between strategic planning and tactical execution.

• Demonstrate proactivity and a sense of ownership.

• Excellent direct communication skills.

• A curious nature with a willingness to learn.

• Ability to maintain a reliable overlap with US working hours.

🏝️ Benefits

• Equity options.

• Performance-based bonuses.

• Remote-first work environment.

• Opportunities for AI experimentation and ongoing learning.

• Potential for role advancement and team leadership as the company expands.