Senior HubSpot, Revenue Operations Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Lead the implementation of HubSpot across multiple client accounts simultaneously, including tasks such as requirements gathering, portal architecture, pipelines, custom objects and properties, data migration, testing, rollout, and documentation.

• Act as the primary CRM contact for clients; facilitate working sessions with client sales and marketing teams, train users, and convey technical updates in accessible business language.

• Develop and sustain workflows, sequences, lead scoring, routing, and lifecycle automation within Marketing, Sales, and Service Hubs.

• Ensure data integrity for each account through deduplication, enrichment, maintenance routines, and well-documented source-of-truth structures.

• Oversee both native and API-based integrations with client technology stacks and resolve any issues that arise.

• Create and implement AI-assisted automations within revenue workflows and document processes for potential future agent deployment.

• Construct dashboards and reporting tools for visibility into pipeline, conversion rates, and campaign performance.

• Review portals to ensure alignment with best practices and promote ongoing process enhancement.

⛳️ Requirements

• A minimum of 4 years of practical HubSpot administration experience for US B2B organizations, including at least one complete implementation or migration personally directed from beginning to end.

• Proven experience managing multiple clients or agency work, capable of handling 3 to 5 accounts concurrently with clear documentation and no missed tasks.

• Demonstrated experience in AI and automation; has successfully built and deployed a working automation within a revenue operation and can present it.

• Strong proficiency in integration and data modeling; familiar with APIs and middleware tools such as Zapier, Make, or n8n.

• High-level written and spoken English skills (C1 to C2); comfortable making presentations to client VPs and business owners.

• Detail-oriented, self-motivated, and meticulous with documentation practices.

• Current certifications in HubSpot Academy Revenue Operations, Sales Hub Software, and Marketing Hub Software.

• Experience with Salesforce or other multi-CRM systems.

• Basic scripting knowledge (JavaScript or Python) for custom-coded workflow actions.

• Adherence to sandbox and change management protocols on CRM platforms.

• Previous experience with AI agent frameworks.

• Background in consulting or professional services.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional growth and development.

• Flexible working hours and remote work options.

• Comprehensive health and wellness benefits.

• Collaborative and inclusive work environment.