Senior Manager, Marketing Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the Marketing Operations division, overseeing workflows, governance, prioritization frameworks, and operational processes.

• Ensure transparency in marketing initiatives and report on priorities, capacity, risks, and resource allocation.

• Supervise intake, prioritization, and workload management processes.

• Design and spearhead change management initiatives to enhance efficiency, consistency, and scalability.

• Evaluate team capacity, resource utilization, workflow performance, and operational metrics.

• Collaborate with Marketing leadership to pinpoint operational gaps and implement effective solutions.

• Manage a portfolio of intricate marketing initiatives across various business units and strategic priorities.

• Oversee marketing projects from intake and planning to execution, launch, and post-project evaluation.

• Facilitate project planning, timeline creation, stakeholder alignment, resource coordination, and risk management.

• Coordinate conference and event deliverables with Creative, Production, and business stakeholders.

• Lead status meetings and portfolio reviews to ensure progress and alignment.

• Manage project dependencies, risks, issues, and changes, escalating critical concerns as necessary.

• Coordinate with internal teams and external vendors to deliver projects on schedule and within scope.

• Maintain project management dashboards and tools to track pipeline progress and milestones.

• Oversee and develop direct reports, promoting growth, performance management, and career development.

• Cultivate a collaborative, service-oriented culture focused on operational excellence.

• Work cross-functionally with marketing leaders, creative teams, business stakeholders, and external vendors.

• Act as a trusted advisor and operational partner to Marketing leadership.

⛳️ Requirements

• 7+ years of experience in marketing operations, project management, program management, or related operational leadership roles.

• Proven experience in leading complex marketing workflows within a matrixed organization.

• Strong understanding of project management and marketing methodologies, workflow management, and operational best practices.

• Experience in implementing and optimizing processes to enhance organizational effectiveness and scalability.

• Demonstrated success in managing multiple priorities across cross-functional teams.

• Familiarity with marketing, project management, and work management platforms, including Asana, Workfront, and HubSpot.

• Strong analytical, communication, stakeholder management, and problem-solving abilities.

• Experience in managing direct reports and developing high-performing teams.

🏝️ Benefits

• Discretionary annual bonus.

• Health insurance.

• Retirement savings benefits.

• Life insurance.

• Disability benefits.

• Parental leave.

• Paid time off for sick leave and vacation.