Senior Manager, Learning Experience Architect

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Develop the capability architecture that connects commercial competencies, sales methodologies, learning experiences, assessments, and performance results.

• Assess, suggest, and create learning journeys utilizing LMS, interactive media, AI tools, and selling skills platforms.

• Define and implement the global learning experience design strategy.

• Establish and oversee enterprise learning frameworks, standards, and curriculum architecture.

• Design and manage eLearning, instructor-led, blended, and in-field enablement experiences.

• Integrate sales methodologies, commercial processes, CRM, CPQ, CLM, AI, and digital analytics tools into learning experiences.

• Incorporate AI-enhanced learning, simulations, and interactive experiences.

• Define and apply measurement frameworks for assessing learning effectiveness and commercial outcomes.

• Analyze CRM, learning system, and sales performance data to evaluate impact and refine strategies.

• Optimize the global learning portfolio by removing redundant or low-value content and enhancing usability.

• Connect learning initiatives to quantifiable business outcomes and value realization.

• Collaborate with Sales Leadership, HR, Commercial Technology, and Regional/BU Enablement teams.

• Align learning priorities and deployment strategies with business objectives.

• Promote the adoption of enterprise learning standards across various regions and business units.

• Equip frontline leaders and regional teams with necessary tools and reinforcement mechanisms.

• Influence senior stakeholders in a matrixed environment without direct authority.

• Establish feedback mechanisms with field teams and leaders to enhance learning experiences.

⛳️ Requirements

• A Bachelor’s degree is required.

• Over 7 years of experience in sales enablement, sales capability, instructional design, or relevant commercial roles within complex, global organizations.

• Experience in leading global learning programs across various business units, geographies, or commercial teams.

• Ability to influence without authority and communicate effectively at an executive level.

• Proficiency in evaluating and recommending emerging technologies and AI-enabled workflows.

• Advanced skills with Articulate Storyline, Camtasia, Captivate, and Microsoft Word/Excel/PowerPoint.

• Strong familiarity with additional authoring tools.

• Experience in developing eLearning modules, documentation, presentations, and training materials maintained in an LMS.

• Experience in leveraging data insights from CRM and LRM systems.

• Proven background in sales enablement, training, field coaching, or commercial excellence within healthcare or B2B environments.

• Demonstrated experience in business/commercial roles, sales, business development, or cross-functional commercial initiatives in a matrix environment.

• Strong understanding of CRM systems, sales methodologies, and adult learning principles.

• Ability in change management and innovation.

• Project management experience is preferred.

• Veeva Vault experience is preferred.

• Willingness to travel domestically and internationally up to 25%.

🏝️ Benefits

• Annual Bonus Potential.

• Discretionary LTI Bonus Potential.

• Potential reimbursement for phone usage.

• Medical coverage.

• Health Savings Accounts.

• Flexible Spending Accounts.

• Dental coverage.

• Vision coverage.

• Hospital Care Insurance.

• Critical Illness Insurance.

• Accidental Injury Insurance.

• Life and AD&D insurance.

• Short-term disability coverage.

• Long-term disability insurance.

• Long-term care with life insurance.

• Anxiety management program.

• Wellness incentives.

• Sleep improvement program.

• Diabetes management program.

• Virtual physical therapy.

• Emotional/mental health support programs.

• Weight management programs.

• Gastrointestinal health program.

• Substance use management program.

• Benefits for musculoskeletal surgery, cancer treatment, and bariatric surgery.

• BD 401(k) Plan.

• BD Deferred Compensation and Restoration Plan.

• 529 College Savings Plan.

• Financial counseling.

• Baxter Credit Union (BCU).

• Daily Pay.

• Guidance on college financial aid and applications.

• Paid time off (PTO), including all required State leaves.

• Educational assistance/tuition reimbursement.

• MetLife Legal Plan.

• Group auto and home insurance.

• Pet insurance.

• Commuter benefits.

• Discounts on products and services.

• Academic Achievement Scholarship.

• Service Recognition Awards.

• Employer matching donations.

• Workplace accommodations.

• Adoption assistance.

• Backup daycare and eldercare support.

• Support for neurodivergent adults, children, and caregivers.

• Caregiving assistance for elderly and individuals with special needs.

• Employee Assistance Program (EAP).

• Paid Parental Leave.

• Support for fertility, birthing, postpartum, and age-related hormonal changes.

• Bereavement leave.

• Military leave.

• Personal leave.

• Family and Medical Leave (FML).

• Jury and Witness Duty Leave.