Senior Manager, Human Resources Business Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main HR partner and strategic consultant for ScanScape Operations' widely distributed workforce of over 1,300 permanent part-time field employees throughout the United States.

• Offer strategic and everyday HR advice to operational leaders and team members.

• Develop relationships with operational leaders to provide practical HR solutions.

• Enhance employee engagement, retention, productivity, and overall workforce effectiveness.

• Examine workforce trends and propose actions to tackle turnover, engagement, attendance, and performance issues.

• Assist with organizational changes, restructuring, and workforce realignment efforts.

• Spearhead job redesign initiatives related to automation and AI integration.

• Oversee the onboarding process by managing the HR Onboarding Analyst.

• Ensure onboarding experiences are consistent, compliant, and positive.

• Track onboarding completion, new-hire readiness, and early-retention metrics.

• Collaborate with Recruiting, Training, and Field Operations to facilitate candidate-to-employee transitions.

• Implement enhancements to the onboarding process.

• Serve as the escalation point for employee relations matters, investigations, corrective actions, policy interpretation, and conflict resolution.

• Mentor leaders on employee management, challenging discussions, accountability, and proper documentation.

• Ensure uniform application of policies and employment practices across various states and regions.

• Minimize organizational risks and guarantee compliance with employment laws.

• Guide performance evaluations and performance improvement plans.

• Promote employee development, career pathways, succession planning, and talent assessments.

• Assist leaders in developing high-performing, engaged teams.

• Collaborate with Payroll, Recruiting, HR Centers of Excellence, and Legal & Employment.

• Monitor workforce data and HR metrics.

• Lead the strategic vision for HR compliance transformation and risk management.

• Support annual HR processes, including performance management, compensation administration, compliance, and engagement initiatives.

• Maintain precise HR documentation and records.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.

• Preferably 8+ years of progressive experience in Human Resources.

• Required significant experience in managing a large, geographically dispersed hourly paid workforce in the US.

• Expertise in employee relations, investigations, performance management, conflict resolution, and employment law.

• Experience supporting multi-state employee populations and addressing complex employee relations issues.

• Preferred experience leading onboarding programs and employee lifecycle processes.

• Prior people leadership experience, including coaching and developing direct reports.

• Strong knowledge of HR compliance requirements and employment regulations.

• Exceptional communication skills with the ability to influence, consult, coach, and develop relationships with senior leaders.

• Capacity to drive positive business outcomes through HR solutions.

• Strategic vision and experience in leading compliance transformation initiatives for large hourly workforces.

• Strong analytical and problem-solving abilities; proficient in leveraging workforce data and trends.

• Familiarity with UKG or similar HRIS platforms is preferred.

• Advanced proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.

• Passion and experience in utilizing AI tools.

• Ability to work independently, manage competing priorities, and support leaders and employees across various US time zones.

🏝️ Benefits

• Eligibility for bonus pay.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Flexible and accommodating work environment.

• Background checks conducted according to local laws.

• Current employer will not be contacted without prior permission.