HR Operations Specialist

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Provide temporary coverage for maternity leave within the Global HR team.

• Oversee the lifecycle processes for employees and contractors, including onboarding, contractual adjustments, transfers, and offboarding.

• Address daily inquiries from employees, contractors, and EOR workers.

• Prepare, gather, and maintain HR documentation and employee records.

• Monitor HR requests and ensure actions are executed accurately and punctually.

• Collaborate with employees, managers, Finance, Legal, and external providers across various countries.

• Assist in the consistent implementation of HR policies and operational processes.

• Prepare and verify monthly payroll inputs, including new hires, departures, compensation changes, absences, and other employee updates.

• Coordinate with payroll, benefits, and EOR providers across multiple countries.

• Support the administration of benefits and compensation-related processes.

• Investigate and assist in resolving inquiries related to payroll and benefits.

• Manage employee data and operational processes using BambooHR, Jira Service Management, and other HR tools.

• Ensure accurate and complete HR data is maintained across systems.

• Monitor incoming Jira requests and guarantee timely follow-up and resolution.

• Generate regular and ad hoc HR reports, trackers, and people-data analyses.

• Review data and documentation to spot inconsistencies, missing information, or necessary actions.

• Support adherence to internal HR policies and relevant local regulations.

• Keep organized and audit-ready employee documentation.

• Participate in global HR projects and the implementation of new processes or tools.

• Identify opportunities to streamline workflows, enhance data quality, and increase efficiency in HR operations.

⛳️ Requirements

• Prior hands-on experience in HR Operations, People Operations, HR Administration, or a similar operational HR role.

• Experience in supporting employee lifecycle processes from onboarding to offboarding.

• Strong document-management skills and exceptional attention to detail.

• Confidence in working with HR systems, ticketing tools, reports, and employee data.

• Familiarity with BambooHR, Jira Service Management, or similar systems.

• Experience in preparing payroll inputs and coordinating with payroll, benefits, contractor, or EOR providers.

• Strong follow-through and a proactive approach to investigating and resolving requests.

• Ability to prioritize multiple operational tasks in a fast-paced international environment.

• Clear and professional communication skills.

• Fluency in English.

• Proficiency in Russian is a significant advantage.

• Availability to work on a temporary B2B arrangement based in Serbia.

🏝️ Benefits

• Remote-first work within a collaborative global HR team.

• Onboarding perks.

• Referral programme bonuses.

• Engagement programmes and incentives.

• Hands-on responsibility within a truly international HR environment.

• Exposure to diverse employment models, including employees, contractors, and EOR arrangements.

• Close collaboration with colleagues and providers across more than 40 locations.