HR Operations, Specialist

This is a fully remote position, open to applicants in Kazakhstan.

📋 Description

• Oversee the entire employee and contractor lifecycle processes, encompassing onboarding, contract modifications, transfers, and offboarding.

• Address daily inquiries from employees, contractors, and EOR workers.

• Prepare, gather, and maintain HR documentation and employee records effectively.

• Monitor HR requests to ensure timely and accurate completion of actions.

• Collaborate with employees, managers, Finance, Legal, and external partners across various countries.

• Aid in the consistent implementation of HR policies and operational procedures.

• Prepare and verify monthly payroll inputs, including new hires, terminations, compensation adjustments, absences, and other employee updates.

• Coordinate with payroll, benefits, and EOR providers across multiple countries.

• Assist in the administration of benefits and processes related to compensation.

• Investigate and help resolve inquiries regarding payroll and benefits.

• Maintain clear supporting documentation and necessary approval records.

• Manage employee data and operational processes using BambooHR, Jira Service Management, and other HR tools.

• Ensure the accuracy and completeness of HR data across systems.

• Monitor incoming Jira requests, ensuring prompt follow-up and resolution.

• Generate regular and ad hoc HR reports, trackers, and people-data analyses.

• Review data and documentation to spot inconsistencies, missing information, or necessary actions.

• Support adherence to internal HR policies and relevant local regulations.

• Keep organized and audit-ready employee documentation.

• Contribute to global HR projects and the rollout of new processes or tools.

• Identify ways to streamline workflows, enhance data quality, and increase the efficiency of HR operations.

⛳️ Requirements

• Prior hands-on experience in HR Operations, People Operations, HR Administration, or a related operational HR role.

• Proven experience supporting employee lifecycle processes from onboarding to offboarding.

• Strong document management skills coupled with exceptional attention to detail.

• Confidence in working with HR systems, ticketing tools, reports, and employee data.

• Familiarity with BambooHR, Jira Service Management, or similar systems.

• Experience in preparing payroll inputs and coordinating with payroll, benefits, contractor, or EOR providers.

• Strong follow-through and a proactive mindset for investigating and resolving requests.

• Ability to prioritize multiple operational tasks in a dynamic international setting.

• Clear and professional communication abilities.

• Fluency in English.

• Proficiency in Russian is a significant advantage.

• Availability to work under a temporary B2B arrangement based in Serbia.

🏝️ Benefits

• Remote-first work environment within a collaborative global HR team.

• Onboarding benefits.

• Referral program bonuses.

• Engagement programs and incentives.

• Temporary B2B contract for maternity leave coverage (12-15 months).