Senior Manager, Global Strategic Orchestration – Commercial IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic ally to Commercial IT Leadership for enterprise-level Commercial Technology initiatives.

• Convert business objectives into cohesive technology roadmaps in collaboration with the Commercial Leadership Team.

• Provide guidance to executive leadership regarding portfolio health, strategic investment choices, delivery risks, and transformational prospects.

• Advocate for a long-term vision of Commercial Technology that harmonizes innovation, scalability, governance, and business value.

• Oversee the integrated Commercial Technology strategic portfolio, which encompasses CRM, CMS, Marketing Technology, Omnichannel, Content, AI, and future capabilities.

• Align priorities, funding, timelines, and cross-functional roadmaps effectively.

• Manage enterprise interdependencies, resource limitations, risks, and opportunities.

• Deliver leadership-level status updates and financial reports.

• Coordinate execution among capability leaders, architects, delivery teams, business stakeholders, and system integration partners.

• Facilitate enterprise decision-making and eliminate organizational obstacles.

• Ensure that strategic programs stay aligned with business goals throughout planning, implementation, and adoption phases.

• Standardize steering committees, executive reporting, RAID management, RACI models, and escalation procedures.

• Create a framework for realizing value in Commercial Technology.

• Specify anticipated business outcomes and KPI frameworks.

• Monitor benefits realization through executive dashboards and performance evaluations.

• Suggest optimization opportunities and future investment priorities based on quantifiable business outcomes.

⛳️ Requirements

• Over 10 years of experience in Commercial IT, enterprise technology, strategic portfolio management, digital transformation, or similar leadership positions.

• Experience collaborating closely with or within Commercial business functions is highly preferred.

• Knowledge of pharmaceutical sales and marketing, omnichannel customer engagement, content and campaign operations, field enablement, analytics, and related commercial capabilities.

• Proven success in leading enterprise-scale transformation initiatives involving multiple business and technology organizations.

• Experience in influencing executive stakeholders and guiding strategic governance without direct control over delivery teams or platforms.

• Established ability to manage complex portfolios with notable cross-program dependencies.

• Strong understanding of the pharmaceutical commercial landscape and the associated technology ecosystems.

• Familiarity with architecture, technology operating models, governance frameworks, portfolio management, and business case development.

• Experience in defining KPIs, value realization frameworks, executive reporting, and strategic planning deliverables.

• Exceptional skills in executive communication, facilitation, and stakeholder management.

• Capacity to translate enterprise vision into coordinated execution.

• Ability to influence within global, matrixed organizations.

• Strong sense of ownership and accountability.

• Position is remote within the United States; preference for Eastern Standard Time (EST), with flexibility to accommodate global stakeholders across various time zones.

🏝️ Benefits

• Competitive salaries

• Comprehensive benefits

• Inclusive work environment

• Equal Opportunity Employer