Senior Manager, Financial Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Direct the Procure-to-Pay and Order-to-Cash operations across the global organization.

• Manage purchase orders, the processing of vendor invoices, approvals, payment cycles, vendor relations, and resolution of payment disputes.

• Ensure adherence to controls and approval workflows across all entities.

• Supervise employee expense reimbursements and ensure compliance with policies.

• Collaborate with FP&A and Accounting to ensure accuracy in accruals for open POs and unbilled receipts.

• Oversee customer invoicing, collections, cash application processes, and dispute resolution.

• Track AR aging and drive collections efforts to reduce DSO.

• Enhance invoice processes through automation initiatives.

• Guarantee accurate billing for hardware and recurring SaaS subscriptions.

• Collaborate with Sales and Legal to address contract terms related to billing and collections.

• Assist in assessing customer credit risk.

• Manage, mentor, and develop members of the P2P and O2C teams.

• Provide inputs regarding AP/AR timing for short-term cash flow forecasting.

• Collaborate with Accounting on the month-end close and accuracy of AP/AR cutoffs.

• Lead initiatives to improve processes and implement automation.

• Maintain and enforce internal controls.

• Report metrics such as DSO, DPO, aging, and exception rates to finance leadership.

⛳️ Requirements

• Bachelor's degree in Accounting, Finance, or Business.

• 5-8 years of experience in accounting or finance operations, including a minimum of 1-2 years in a supervisory role.

• Strong knowledge of P2P and O2C processes and controls.

• Experience in managing AP and AR functions.

• Experience leading automation projects or systems in AP/AR.

• Strong ERP experience (e.g., NetSuite).

• Demonstrated ability to manage, mentor, and grow a team.

• Strong analytical skills, with the ability to report on operational KPIs comfortably.

• Excellent communication skills and adept at managing vendor/customer relationships.

• Proficient in utilizing AI tools for invoice processing review, collections prioritization, and reporting automation.

• Preferred experience in a hardware-enabled SaaS or hybrid hardware/software business.

• Preferred experience with multi-entity, multi-currency P2P/O2C operations.

• Preferred experience with billing and collections tools.

• Candidates must complete a criminal records check upon hire.

• Must be a Canadian Citizen (including dual citizens) or eligible to work in Canada.

• Must be willing to adhere to Solink’s security policies and standards.

🏝️ Benefits

• Meaningful equity: Every full-time, permanent employee has a stake in our growth.

• Fully covered health and dental insurance (no waiting period).

• A $500 health spending account.

• Monthly reimbursement for fitness, wellness, or mental health programs.

• Flexible work arrangements where applicable.

• Opportunities for growth based on merit.

• Social connections fostered through So-learns, Solink-o, and So-lunches.