Senior Manager, Corporate Accounts

This is a fully remote position, open to applicants in California.

📋 Description

• Formulate and implement account strategies for designated national corporate and strategic clients, including multi-site ophthalmology and ambulatory surgery entities.

• Cultivate and sustain relationships with senior executives, procurement leaders, clinical decision-makers, and other essential stakeholders.

• Facilitate strategic business reviews, customer planning sessions, and partnership opportunities aimed at growth, retention, and customer value enhancement.

• Assess customer priorities, organizational frameworks, market dynamics, and competitive positioning to pinpoint opportunities and risks.

• Identify and rank opportunities to boost revenue, market share, portfolio penetration, and long-term customer loyalty.

• Create tailored growth plans for accounts, establish measurable milestones and forecasts, and track performance while adjusting actions as necessary.

• Oversee opportunities across intraocular lenses, cataract surgical products, capital equipment, and related solutions.

• Leverage account analytics, contract utilization metrics, and customer feedback to inform strategic decisions and bolster competitive conversions.

• Collaborate with Pricing, Contracting, Finance, Legal/Health Care Compliance, and Commercial leadership to formulate and negotiate agreements.

• Develop strategic value propositions that align with customer needs, portfolio opportunities, and J&J business objectives.

• Monitor agreement performance, customer commitments, renewals, and implementation processes.

• Address complex commercial issues and ensure prompt resolution with internal partners.

• Collaborate with Regional and District Sales Leaders and field account teams to execute national strategies at local customer sites.

• Relay account priorities, contract details, opportunities, and subsequent steps to field teams.

• Coordinate efforts among Marketing, Commercial Operations, Capital, Professional Education, Customer Service, and other functions to address strategic customer requirements.

• Act as the primary commercial coordination point for assigned enterprise relationships, assisting in overcoming barriers to adoption and growth.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• At least 5 years of progressive experience in medical device, healthcare, or related commercial sales/account management positions.

• Proven experience in managing intricate customer relationships.

• Capability to cultivate executive-level relationships, influence cross-functional partners, and negotiate complex business agreements.

• Demonstrated strong analytical, financial, communication, and presentation skills.

• Proficient in translating account data into actionable business strategies.

• Willingness to travel nationally to meet customers and business partners as necessary (50% travel required).

• Preferred: experience in ophthalmology, cataract surgery, surgical devices, or related healthcare markets.

• Preferred: background with national/corporate accounts, ASC platforms, health systems, GPOs, or other multi-site healthcare organizations.

• Preferred: experience in strategic pricing, contracting, enterprise business development, or commercial leadership.

• Preferred: experience working collaboratively with a geographically dispersed field sales organization.

🏝️ Benefits

• Pension plan.

• 401(k) savings plan.

• Vacation – 120 hours per calendar year.

• Sick time – 40 hours per calendar year; 48 hours for employees based in Colorado; 56 hours for employees based in Washington.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal, and Family Time – up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of a child's birth/adoption/foster care.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.