Senior Manager, Cloud Capacity Management

This is a fully remote position, open to applicants in Alabama, +40 more states.

📋 Description

• Develop and sustain rolling capacity forecasts categorized by cloud service provider, region, workload, and resource type.

• Assess demand from the sales pipeline, bookings, and product roadmaps against the available supply.

• Collaborate with cloud service providers on reservations to guarantee timely customer capacity while managing expenses.

• Partner with sales teams to establish realistic lead times.

• Work alongside engineering to safeguard capacity during maintenance periods.

• Coordinate with FinOps on reconciling reservations and ensuring cost health.

• Provide mentorship to fellow capacity planners.

• Implement AI-enabled tools to enhance planning speed and accuracy across various regions.

• Evaluate success through forecast accuracy, timely deliveries, and well-defined ownership and strategies for addressing capacity gaps.

⛳️ Requirements

• A bachelor’s degree in business, finance, engineering, supply chain, data analytics, or a related field, along with 8+ years of relevant experience, or a master’s degree with 6+ years of relevant experience.

• Proven experience in cloud or infrastructure capacity planning with AWS, Microsoft Azure, or Google Cloud, including quotas and reservations.

• Experience in developing demand forecasts and scenario models.

• Proficiency in creating reports and dashboards.

• Experience collaborating with FinOps or finance teams on cloud cost management, reservation coverage, or budgeting.

• Preferred: Practical experience utilizing AI or machine learning tools to automate forecasting and reporting processes.

• Preferred: Understanding of geopolitical, regulatory, and data sovereignty factors that influence regional capacity and hardware supply chains.

• Strong communication skills to articulate trade-offs to stakeholders at all levels.

• A passion for mentoring colleagues and streamlining processes.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time carried forward annually.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco’s policies.