Senior Manager, Clinical Product Strategy – Operations

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Lead the team’s operations and manage the product portfolio.

• Perform market analysis and spearhead new product development.

• Develop pricing and promotional strategies.

• Evaluate performance and ensure adherence to regulatory standards.

• Create procedures for product strategy formulation, encompassing market analysis, customer research, and competitive intelligence.

• Prioritize projects, outline product features, and establish a market-centric roadmap.

• Analyze customer needs, preferences, and challenges to inform product decisions.

• Collaborate across departments to define product vision, target demographics, and strategic objectives.

• Define product requirements and prioritize features in collaboration with engineering and design teams.

• Track product performance and market dynamics, making informed decisions regarding enhancements, updates, or discontinuation.

• Foster communication and coordination across functions.

• Articulate value propositions and product positioning while effectively communicating product features and advantages.

• Guide, mentor, coach, and develop product managers and team members.

• Design, improve, and manage patient and clinician experiences, processes, protocols, assessments, and workflows.

• Cultivate strategic partnerships with suppliers and cross-functional partners.

• Assess KPI and SLA performance, delivering plans for quality improvement.

• Leverage data-driven insights to identify and prioritize enhancements.

• Conduct both quantitative and qualitative analyses to uncover innovation and process improvement opportunities.

• Oversee the complete product Benefit Integration component, ensuring scalable and secure systems that align with long-term business objectives.

⛳️ Requirements

• Over 7 years of experience in product management/development, product operations & strategy, or program management in the healthcare sector, ideally within a health tech, tech-enabled provider, or Payor/PBM organization.

• More than 7 years of experience managing multiple projects and prioritizing tasks based on impact and team priorities.

• At least 5 years of experience in developing analyses, presentations, and support materials to guide product strategy decisions and implement operational process changes.

• A minimum of 5 years of strategic thinking experience, including quantitative, analytical, and problem-solving skills.

• Over 5 years of experience in making informed, data-driven decisions and converting data insights into actionable strategies.

• At least 4 years of experience managing senior-level relationships and establishing credible connections across various levels.

• A minimum of 2 years of experience managing one or more employees.

• Experience in the care delivery and management industry is preferred.

• Management consulting experience is preferred.

• Expertise in vendor contracting and relationship management is preferred.

• A Bachelor's Degree is required; equivalent work experience may be accepted.

• A Master's degree or other advanced qualifications are preferred.

• Occasional travel may be necessary (10–20%).

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Target awards within the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.