Senior Manager, Client Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily strategy implementation and client interactions for low- and medium-tier accounts.

• Act as the primary account lead for a portfolio of 5–6 accounts.

• Assist with higher-tier accounts in an account management role, collaborating with senior strategy leads.

• Create and present reports and presentations, focusing on deck creation and storytelling.

• Work with various channels to develop test-and-learn roadmaps.

• Convert insights into actionable, prioritized steps across service channels.

• Keep abreast of emerging trends in e-commerce and marketing.

• Guide cross-channel initiatives to ensure timely completion that meets Lunar standards.

• Collaborate with cross-functional teams to synchronize execution with client strategic objectives.

• Assist in managing cross-channel budgets and confirming monthly budget allocations.

• Gain a comprehensive understanding of the usage of search, social, and programmatic channels.

• Maintain daily client relationships, fostering trust through effective communication, alignment, and accountability.

• Conduct business reviews that include performance insights, trends, and strategies for growth.

• Anticipate client needs and proactively identify potential issues.

• Manage project deliverables and overall account operations.

• Optimize account management workflows and feedback mechanisms.

• Take ownership of performance insights and reporting frameworks.

• Present reports on account performance, emphasizing performance metrics, industry trends, and growth opportunities.

⛳️ Requirements

• Over 5 years of experience in digital marketing, performance media, or account management, preferably in an agency or e-commerce context.

• Proficient understanding of paid media channels, such as search, social, and/or programmatic.

• Comprehensive knowledge of platform capabilities.

• Excellent project management and organizational abilities.

• Capacity to manage multiple accounts and deliverables concurrently.

• Comfortable taking charge of day-to-day client interactions and establishing trusted relationships with client-side marketers.

• Developing an analytical mindset with a keen interest in funnel optimization, attribution, and data storytelling.

• Ambition to progress from account management into strategic leadership roles.

• Proactive, adaptable, and effective communicator.

• Skilled in translating detailed information into concise updates for clients and internal teams.

• Ability to excel in a fast-paced, performance-oriented environment.

• Legally authorized to work in the United States of America.

• Minimum three years of experience independently managing paid-social performance creative strategy for DTC or e-commerce brands.

🏝️ Benefits

• Accelerated career advancement and leadership opportunities.

• Direct mentorship and collaboration with senior leaders across various departments.

• A talented, supportive, and passionate team environment.

• Comprehensive coverage for Medical, Dental, Vision, STD, LTD, and Life insurance at 100% paid.

• 401K plan with company matching.

• Generous paid time off and holiday policies.

• A day off during your birthday week.