Senior Manager, Business Performance – Digital Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert the Global AUEG Portfolio Strategy, Governance, and Process framework into execution-ready and scalable digital operating models.

• Act as the integrator and liaison among AUEG Capability, Digital Technology & Innovation, Artificial Intelligence & Data teams, and external partners.

• Oversee the development and implementation of the cross-functional, matrixed AUEG technology platform (AUGment).

• Direct the enhancement roadmap delivery for the advancement of AUEG capability.

• Assume the role of business owner for AUGment and strategic business partner to DTI, Medical Data & Analytics, and AI&D.

• Transform business priorities into scalable capabilities supported by business processes and technology.

• Manage governance, performance metrics, and operating standards.

• Collaborate with AUEG leadership to enhance capabilities and boost performance.

• Promote continuous improvement through people, processes, technology, and data.

• Work closely with product managers and solution architects to convert priorities into technology-enabled business capabilities.

• Lead business requirements gathering, process design, user acceptance testing, deployment, and organizational adoption.

• Identify and pursue opportunities to utilize AI, automation, and emerging technologies.

• Supervise collaboration and knowledge management solutions.

• Define the AUEG data strategy, roadmap, and business reporting framework.

• Enhance data quality, governance, and stewardship.

• Establish business impact metrics, KPIs, and executive dashboards.

• Provide actionable portfolio insights for strategic and operational decision-making.

• Advance AI-ready data foundations and analytical capabilities.

• Build partnerships across Medical, Technology, Data & Analytics, R&D, Global Markets & Policy, Commercialization, Finance, Procurement, and external vendors.

• Lead stakeholder engagement, communication, training, and adoption efforts.

• Identify business risks and implement strategies for mitigation.

• Manage a matrixed team responsible for operational support, reporting, platform administration, and business services.

• Mentor and develop team members while establishing scalable operating practices and continuous improvement initiatives.

⛳️ Requirements

• Doctorate degree with 2 years of experience in business performance and digital enablement, OR a Master’s degree with 6 years of experience, OR a Bachelor’s degree with 8 years of experience, OR an Associate’s degree with 10 years of experience, OR a high school diploma/GED with 12 years of experience in business performance and digital enablement.

• At least 2 years of experience in directly managing people and/or leadership experience in leading teams, projects, programs, or directing resource allocation.

• Advanced degree in Business, Life Sciences, Computer Science, Engineering, or a related field.

• Over 8 years of experience in leading business operations, business capability enablement, digital enablement, business performance, technology implementation, or business transformation within the pharmaceutical, biotechnology, or healthcare sectors.

• Experience serving as a business owner or platform owner for enterprise technology platforms that support scalable business capabilities.

• Proven success in evolving technology-enabled capabilities through process optimization, technology enablement, and operational excellence.

• Experience in integrating business, technology, data, and AI capabilities to achieve measurable business outcomes.

• Strong understanding of Medical Affairs, Evidence Generation, drug development, commercialization, and the healthcare ecosystem.

• Experience leading cross-functional initiatives within highly matrixed organizations.

• Experience in managing business operations, budgets, vendors, or external partners.

• Knowledge of GxP, SOPs, regulatory requirements, and validated business processes.

• Experience in driving organizational adoption and ongoing improvement of technology-enabled business capabilities.

🏝️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program.

• Stock-based long-term incentives.

• Award-winning time-off plans and bi-annual company-wide shutdowns.

• Flexible work models, including remote and hybrid work arrangements, where feasible.

• Opportunities for career development.

• Support for work/life balance.