Senior Manager, Business Analysis – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the business analysis function for the Portfolio Management team, establishing standards, methodologies, governance, templates, and best practices.

• Collaborate with business and technology leaders to uncover needs, process gaps, and operational challenges.

• Facilitate discovery workshops, process mapping sessions, and discussions on requirements.

• Promote process enhancement and workflow redesign utilizing Lean, Six Sigma, or equivalent methodologies.

• Direct business analysis for intricate cross-functional initiatives spanning processes, systems, data flows, and technological capabilities.

• Work alongside architects, developers, product managers, data teams, and technology leaders to convert requirements into scalable solutions.

• Organize requirements and solution workshops while generating business analysis artifacts.

• Guide requirements elicitation, analysis, prioritization, validation, and traceability throughout project lifecycles.

• Evaluate operational and business data to identify trends, quantify opportunities, validate business cases, and assess solution effectiveness.

• Provide project leadership for business analysis and process improvement initiatives, overseeing scope, timelines, risks, dependencies, and communications.

• Act as a liaison between senior executives, business stakeholders, and technical teams.

• Create business cases, process maps, requirements documentation, user stories, testing strategies, and change management plans.

• Establish acceptance criteria, coordinate User Acceptance Testing (UAT), validate delivered solutions, and ensure expected outcomes.

• Assess automation, artificial intelligence, analytics, and emerging technologies for process enhancement.

• Lead organizational change management initiatives and prepare for transitions.

• Assist with portfolio intake, strategic planning, prioritization, budgeting, workforce planning, and resource forecasting.

• Monitor standards and consistently enhance methodologies, templates, and practices.

• Build, mentor, and ultimately manage a growing team of business analysts.

⛳️ Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Information Technology, or a related field is required.

• An MBA or equivalent advanced degree is preferred.

• 10+ years of progressive experience in business analysis, process improvement, solution design, or consulting.

• Preferred experience in healthcare or a similarly complex, matrixed organization.

• Familiarity with enterprise applications, systems integrations, data flows, process redesign, portfolio or project delivery, SDLC, and agile methodologies is preferred.

• Proven experience leading business analysis efforts for large, cross-functional business and technology initiatives from discovery through implementation and operational adoption.

• Expertise in business process analysis, process improvement, and workflow redesign utilizing Lean, Six Sigma, or comparable methodologies.

• Experience in eliciting, documenting, and managing business and functional requirements.

• Experience collaborating with technical teams on technology-enabled solutions.

• Strong analytical skills with the ability to interpret operational data and develop business cases.

• Understanding of project and portfolio management principles and the complete solution delivery lifecycle.

• Experience facilitating executive workshops, stakeholder interviews, and cross-functional solution discussions.

• Experience mentoring, coaching, or leading business analysts.

• Understanding of healthcare operations is preferred.

• Exceptional written, verbal, facilitation, and stakeholder management skills.

• Strong command of business analysis methodologies, process improvement techniques, and process mapping tools.

• Proficiency in Microsoft Office Suite, including Visio or comparable process mapping tools.

• Familiarity with SQL, relational databases, or business intelligence tools is a plus.

• PMP, CBAP, Lean Six Sigma Green Belt/Black Belt, PMI-PBA, or similar professional certification is preferred.

• Must be authorized to work in the United States without current or future employer-sponsored work authorization.

🏝️ Benefits

• Remote-first culture that emphasizes flexibility and collaboration.

• Opportunities for career growth while making a meaningful impact.

• Contract-to-hire opportunity with the potential for future conversion to a permanent position.

• Commitment to Equal Employment Opportunity.

• Commitment to diversity, equity, and inclusion.