Senior Manager, Applied Field Engineering – AI/ML

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Lead a highly effective team of Applied Field Engineers within the Applied Field Engineering division.

• Guide the team through technical sales interactions.

• Drive excellence in execution and ensure customers activate and utilize Snowflake AI/ML features.

• Convert team-level insights into feedback that influences broader strategic direction.

• Propel team performance towards Consumption Activation and the adoption of production workloads.

• Mentor AFEs on best practices for technical sales engagements and prioritization.

• Evaluate and advise on customer architectures to mitigate technical debt and guarantee scalability.

• Engage in customer interactions as a player/coach, including in architectural discussions and high-level executive conversations.

• Collect field insights and relay recurring product deficiencies and customer obstacles to senior leadership.

• Collaborate with Sales leadership to synchronize technical resources with regional pipelines and key account focuses.

• Take part in Communities of Practice and promote knowledge-sharing initiatives.

• Recruit, onboard, and cultivate Applied Field Engineers.

• Foster a culture of Technical Sales excellence throughout the sales and post-sales processes.

• Conduct regular one-on-ones, provide constructive feedback, and support the career growth of direct reports.

⛳️ Requirements

• Over 8 years of industry experience in pre-sales, technical sales, or technical consulting roles.

• More than 2 years of experience in people management, preferably leading technical overlay or specialist teams.

• Proven ability to drive activation and usage of software services based on consumption, beyond mere deal closures.

• Hands-on expertise in at least one of the following: GenAI/LLMs, Machine Learning, Data Engineering, or Cloud Data Architecture.

• Capability to confidently engage with VP- and Director-level stakeholders and articulate technical value in terms of business outcomes.

• A university degree in computer science, engineering, mathematics, or related fields, or equivalent experience.

• Adherence to Snowflake's confidentiality and security protocols.

• Commitment to maintaining the security and confidentiality of customer information.

🏝️ Benefits

• Commission plan with total on-target earnings ranging from $276,000 to $362,250.

• Equity plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) retirement plan.

• Flexible spending account.

• Health savings account.

• A minimum of 12 paid holidays.

• Paid time off.

• Parental leave.

• Employee assistance program.

• Additional company benefits.