Field Service Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Travel to customer locations across Texas

• Conduct preventive maintenance

• Calibrate instruments

• Diagnose and repair equipment

• Install and commission new systems

• Identify mechanical, electrical, and software-related problems

• Offer technical support and hands-on training to clients

• Complete service documentation, field reports, and expense reports

• Uphold professionalism and ensure customer satisfaction during service visits

• Adhere to company and customer safety protocols

• Assist customers with occasional travel outside the region for training, support, or special projects

⛳️ Requirements

• An Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a similar technical discipline is preferred

• Military technical experience or vocational training may be accepted in lieu of a degree

• Proficient mechanical and electrical troubleshooting abilities

• Capability to interpret electrical schematics and mechanical diagrams

• Comfortable using Windows-based computers and technical software

• Strong organization, communication, and customer service skills

• Ability to work autonomously with minimal oversight

• Prior field service experience is a plus

• Experience in preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment is advantageous

• Familiarity with materials testing systems is beneficial

• Experience in providing technical training to customers is a plus

• Background in industrial automation or controls is an asset

• Willingness to travel throughout Texas and occasionally to other regions

• Expect approximately 75% routine overnight travel

🏝️ Benefits

• Flexible home-based/remote work options

• Technical training opportunities

• Professional development support

• Assistance from a skilled technical team

• Equal employment opportunity