Senior Localization Manager – Product Operations, Global Expansion

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Develop and implement a comprehensive localization strategy tailored for the Japanese market.

• Establish best practices, guidelines, and quality standards for internationalization and localization within Engineering and Product teams.

• Manage localization timelines, budgets, resource allocation, and launch preparedness across various geographic regions.

• Supervise the localization of hardware interfaces, ensuring compatibility in terms of font, layout, screen constraints, and character sets on POS devices and payment hardware.

• Collaborate with Product and Engineering teams to incorporate Localization Management Systems and Translation Management Systems into CI/CD pipelines for ongoing, automated translation deployment.

• Guarantee precise translation and adaptation of intricate financial workflows, encompassing multi-currency transactions, tax computations, localized invoicing formats, and payment regulatory disclosures.

• Oversee linguistic quality assurance and testing for both physical hardware devices and digital platforms.

• Work alongside Legal, Compliance, and Risk teams to ensure localized content adheres to regional financial regulations, data privacy laws, and local payment industry standards.

• Maintain style guides, terminology glossaries, and translation memories focused on financial technology, SaaS operations, and hardware user interfaces.

• Select, onboard, and manage external Language Service Providers, freelance translators, and linguistic quality assurance testers.

• Monitor Language Service Provider performance and set KPIs regarding translation accuracy, turnaround times, and cost efficiency.

• Collaborate with Marketing and regional go-to-market teams to produce localized marketing materials, merchant support documentation, and onboarding processes.

⛳️ Requirements

• Demonstrated experience in managing comprehensive localization programs for software and digital products across various markets.

• Experience in localizing products specifically for the Japanese market.

• Native or near-native fluency in Japanese is an advantage.

• Strong preference for candidates with experience in fintech, payments, financial services, or other regulated sectors.

• Solid understanding of internationalization (i18n), localization (l10n), linguistic quality assurance (LQA), and localization best practices.

• Hands-on experience with CAT tools or translation management systems, such as Smartling.

• Familiarity with project-tracking tools like Jira.

• Practical experience utilizing LLMs and AI-assisted translation workflows.

• Experience in cross-functional collaboration with Product, Design, Engineering, Legal, Compliance, and external localization vendors.

• Strong vendor management capabilities, including oversight of language service providers, quality metrics, timelines, and budgets.

• Ability to handle multiple projects, communicate technical requirements effectively, and deliver high-quality localization under tight deadlines.

• Highly desirable experience in localizing hardware interfaces, mobile applications, web dashboards, or payment-related workflows.

• Availability for a full-time initial interim assignment of 3–6 months, with the potential for extension.

🏝️ Benefits

• Opportunity for extension beyond the initial 3–6-month interim assignment.

• Full-time interim role.