Senior Localization Manager – Product Operations, Global Expansion

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Develop and implement a comprehensive localization strategy for the Japanese market.

• Establish best practices, guidelines, and quality standards for internationalization and localization across Engineering and Product teams.

• Manage localization timelines, budgets, resource allocation, and launch readiness across various geographic regions.

• Supervise localization efforts for hardware interfaces, ensuring compatibility in terms of font, layout, screen constraints, and character sets on POS devices and payment hardware.

• Collaborate with Product and Engineering teams to integrate Localization Management Systems and Translation Management Systems into CI/CD pipelines for continuous and automated translation deployment.

• Ensure precise translation and adaptation of complex financial workflows, encompassing multi-currency transactions, tax calculations, localized invoicing formats, and payment regulatory disclosures.

• Oversee linguistic quality assurance and testing on both physical hardware devices and digital platforms.

• Work alongside Legal, Compliance, and Risk teams to guarantee that localized content adheres to regional financial regulations, data privacy laws, and local payment industry standards.

• Maintain style guides, terminology glossaries, and translation memories specifically related to fintech, SaaS operations, and hardware user interfaces.

• Select, onboard, and manage external Language Service Providers, freelance translators, and LQA testers.

• Monitor LSP performance and establish KPIs regarding translation accuracy, turnaround time, and cost efficiency.

• Partner with Marketing and regional go-to-market teams to produce localized marketing materials, merchant support documentation, and onboarding processes.

⛳️ Requirements

• Demonstrated experience in managing comprehensive localization programs for software and digital products across multiple markets.

• Proven experience in localizing products specifically for the Japanese market.

• Native or near-native proficiency in Japanese is an advantage.

• Strongly preferred background in fintech, payments, financial services, or other regulated industries.

• Solid understanding of internationalization (i18n), localization (l10n), linguistic quality assurance (LQA), and best practices in localization.

• Practical experience with CAT tools or translation management systems, such as Smartling.

• Familiarity with project-tracking tools like Jira.

• Experience utilizing LLMs and AI-assisted translation workflows.

• Proven ability to work cross-functionally with Product, Design, Engineering, Legal, Compliance, and external localization vendors.

• Strong vendor management abilities, including overseeing language service providers, quality metrics, timelines, and budgets.

• Capability to manage multiple projects, communicate technical requirements effectively, and deliver high-quality localization within strict deadlines.

• Highly desirable experience in localizing hardware interfaces, mobile applications, web dashboards, or payment-related workflows.

• Availability for a full-time position for an initial 3–6-month interim assignment, with potential for extension.

🏝️ Benefits

• Opportunity for extension beyond the initial 3–6-month interim assignment.