Product Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and support product planning cycles, which encompass quarterly planning, goal tracking, retrospectives, and weekly team routines.

• Coordinate product launches by keeping checklists up to date, tracking interdepartmental dependencies, and ensuring teams are prepared for go-live.

• Develop and oversee product health dashboards while providing actionable data to inform prioritization decisions.

• Create documentation for processes, develop playbooks, and identify workflows for optimization or automation.

• Lead meetings and ensure all follow-ups are documented and completed.

• Collaborate with analytics teams to address operational inquiries and bolster product decision-making.

• Integrate product, engineering, design, and go-to-market (GTM) teams.

⛳️ Requirements

• 2–4 years of experience in product operations, program management, or a comparable operational role.

• Strong instincts for process improvement.

• Comfort with data and the ability to convert dashboard insights into actionable recommendations.

• Exceptional written communication and meeting facilitation capabilities.

• Familiarity with tools such as Smartsheet, Jira, Confluence, or similar.

• A builder mindset focused on automation.

• Understanding of go-to-market or launch coordination workflows.

• Experience with AI productivity tools in an operational setting.

🏝️ Benefits

• Employer-subsidized medical, vision, and dental coverage for full-time employees.

• 401k Match to aid in saving for your future (50% of your contribution up to the first 6% of your eligible pay).

• Monthly stipend designed to support your work and productivity.

• Flexible Time Away Program along with Sick Time Off.

• US employees are automatically enrolled in Smartsheet-sponsored life insurance, short-term, and long-term disability plans.

• US employees enjoy 12 paid holidays each year.

• Up to 24 weeks of Parental Leave.

• A Personal paid Volunteer Day to give back to the community.

• Opportunities for professional growth and development, including access to Udemy online courses.

• Company-funded perks, such as a counseling membership, local retail discounts, and your own personal Smartsheet account.

• Teleworking options available from any registered location in the U.S. (role-specific).

• Market competitive incentive opportunities.