Director of Product Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance the product management team

• Collaborate with product leadership and guide product managers in translating priorities into team responsibilities and capacity

• Develop and maintain a planning and delivery rhythm that aligns with company objectives

• Set benchmarks for specifications, quality assurance, definition of completion, releases, and outcome assessment

• Monitor anticipated and actual results at both team and feature levels, utilizing insights to refine product decisions

• Direct the routing and resolution of production challenges, escalations, and urgent requests

• Enhance planning, delivery, support, and communication systems through improved processes, tools, and automation

• Act as a player-coach, providing hands-on contributions when necessary

• Represent the product in company-wide planning and communications

• Foster relationships across engineering, design, go-to-market, customer success, and company leadership

• Recruit, mentor, and develop product managers using a leveling framework

⛳️ Requirements

• Over 8 years in product management or product operations, including more than 4 years of experience managing a team of product managers

• Proven experience in enhancing how a product organization plans, delivers, and tracks results, preferably in a rapidly growing company

• Comfortable managing a support or escalation process in conjunction with planning tasks

• Established track record in hiring, coaching, and developing product managers

• Strong analytical skills; adept at working directly with data and dashboards

• Exceptional cross-functional communication abilities; capable of representing the product effectively with engineering, go-to-market teams, and company leadership

• Experience in ad tech or intricate B2B workflow products is advantageous, though not mandatory

🏝️ Benefits

• Comprehensive healthcare plan, including medical, vision, and dental coverage at 100% for employees and 50% for dependents

• Fully remote work opportunity

• Stipend for remote work expenses

• Flexible paid time off — take what you need, when you need it

• Coffee or Tea Subscription

• Monthly three-day weekends

• Quarterly bonuses included in total compensation (base salary is $175k; total compensation typically ranges from $190k–$205k)