Senior Key Account Manager, Pharma

This is a fully remote position, open to applicants in Alaska, +7 more states.

📋 Description

• Oversee sales and account management functions for designated locations and key accounts.

• Establish and execute sales strategies to meet booking, revenue, and business objectives.

• Direct sales and account management for Life Science Electron Microscopy products targeting Pharma and Biotech sectors, including assigned Global Key Accounts.

• Address and resolve issues related to sales.

• Develop, align, and implement account strategies for both assigned global key accounts and regional accounts.

• Keep precise quarterly booking forecasts and provide regular updates to management.

• Gain insights into customer budget challenges and take strategic actions to address them.

• Verify system configurations, specifications, and acceptance criteria to finalize orders.

• Cultivate a professional network within the pharma/biotech industry to connect with new customers and accounts.

• Oversee product user-group initiatives.

• Conduct system demonstrations alongside application engineers and product marketing managers.

• Administer the sales booking process.

• Handle field product issues in collaboration with Account Service and application engineers.

• Collaborate with Field Service to ensure high customer satisfaction.

• Engage in continuous education to stay updated on advancements in the field.

• Manage and expand assigned key accounts among the Top 30 Pharma companies.

⛳️ Requirements

• Bachelor’s degree from a university, preferably in Life Science, Structural Biology, Biochemistry, Physics, or Engineering.

• A minimum of 8 years of sales experience in high-value capital equipment or complex sales is highly preferred.

• Exceptional negotiation skills.

• Outstanding, enthusiastic, and clear communication skills tailored to a diverse audience.

• Systematic problem-solving capabilities through collaboration with customers and the account team.

• Proficient presentation skills and the ability to create materials for both internal and external audiences.

• Capacity to work independently while also cooperating effectively within an account team.

• Ability to perform and execute tasks in a highly matrixed environment with various internal and external stakeholders.

• Willingness to travel to customer sites and factories both locally and internationally (50% or more).

• Experience with Miller-Heiman strategic and conceptual selling is highly desirable.

• Background in the drug discovery sector within the pharma/biotech industry.

• Familiarity or experience with the top 30 Biopharma companies.

• Experience managing large, global, multi-site customers, preferably utilizing the Miller-Heiman LAMP process.

• Project management abilities.

• General understanding of electron microscopy, ideally with knowledge of EM applications in structural biology and drug discovery.

🏝️ Benefits

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Employee assistance and family support programs, featuring commuter benefits and tuition reimbursement.

• At least 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance coverage.

• Short- and long-term disability benefits as per company policy.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP) allowing purchase of company stock at a discount.

• Variable annual bonus based on company, team, and/or individual performance results.