Senior Key Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Acquire new medium-sized to large care provider organizations at the organizational level

• Engage in discussions and negotiations with decision-makers and executive management

• Transition current care providers to the new SaaS licensing model

• Strategically enhance existing customer relationships

• Independently lead contract and pricing negotiations until closure

• Formulate growth and migration strategies for each care provider organization

• Independently prioritize the sales pipeline

• Actively drive rollouts and oversee operational execution from initial contact to contract signing

• Collaborate closely with Account Management, Customer Success, Sales Support, and Marketing throughout the customer journey

• Manage the largest care provider organizations in partnership with the Chief Commercial Officer

⛳️ Requirements

• Several years of experience in Key Account Management

• Ideally, experience in selling complex solutions (SaaS or services)

• Industry knowledge in long-term care or healthcare is a significant advantage

• Strong negotiation and closing skills with decision-makers and executive management

• Strategic and operational mindset combined with a hands-on approach

• Proven experience in building and nurturing long-term customer relationships with medium-sized to large organizations

• Excellent communication skills and a strong sense of empathy

• Proficient in written and spoken German

• Willingness to travel throughout Germany

🏝️ Benefits

• Permanent employment contract

• 30 days of annual leave

• Remote work from anywhere in Germany—with flexible organization

• Regular team interactions and on-site meetings as necessary

• High level of autonomy

• Significant opportunity to influence the business during its growth phase

• Meaningful work that directly contributes to the independence and self-determination of individuals in need of care