Senior Insurance Business Analyst

This is a fully remote position, open to applicants in Alabama, +37 more states.

📋 Description

• Take ownership of the requirements lifecycle for insurance products and state-configuration modifications, from discovery to implementation-ready handoff.

• Convert decisions related to products, filings, forms, endorsements, coverages, rating algorithms, eligibility rules, and state configurations into business requirements and functional specifications.

• Collaborate with teams from Insurance Product, Actuarial, Underwriting, Compliance, Claims, Operations, Tech Product, and Engineering.

• Document existing processes and system behaviors, establish future-state workflows, and manage changes to requirements.

• Identify gaps, edge cases, dependencies, compliance needs, and downstream effects across rating, policy administration, billing, claims, servicing, and reporting.

• Evaluate customer, operational, and system impacts and propose alternative solutions.

• Create user stories, process flows, decision tables, data mappings, and acceptance criteria while ensuring traceability.

• Address requirements inquiries during development and document clarifications and decisions.

• Lead UAT planning, test scenario creation, business review, product review, and beta validation efforts.

• Facilitate launch readiness through process documentation, stakeholder communication, handoff guidance, and enhanced templates, checklists, and documentation standards.

⛳️ Requirements

• Over 5 years of experience in a business analyst, systems analyst, or a comparable role.

• More than 3 years of experience in Property & Casualty (P&C) insurance.

• Proven experience in translating insurance product concepts, such as coverages, forms, endorsements, rating structures, eligibility rules, and state variations, into structured business and functional requirements.

• Familiarity with the insurance product lifecycle and policy administration systems.

• Experience in producing user stories, acceptance criteria, process flows, decision tables, data mappings, and both current and future-state documentation.

• Demonstrated experience collaborating with Engineering or IT teams in an Agile or iterative delivery environment.

• Proficient in requirements clarification, UAT, and implementation validation.

• Ability to distill input from various stakeholders into well-documented decisions.

• Experience managing requirements across multiple products, states, and concurrent initiatives.

• For all other positions, must be able to live and work full-time in one of the listed states: Alabama, Arkansas, Arizona, California (exempt only), Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, North Carolina, Nebraska, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Wisconsin.

• Bonus: experience with a direct-to-consumer insurer, insurtech, or Managing General Agent (MGA).

• Bonus: knowledge of policy administration systems and the production configuration of rating, forms, rules, and eligibility.

• Bonus: CPCU, AINS, or similar industry designations or coursework.

• Bonus: proficiency in Jira, Confluence, Smartsheet, or comparable tools.

🏝️ Benefits

• Company equity through Restricted Stock Units (RSUs).

• 401(k) plan with company matching up to 4% of eligible earnings.

• Multiple options for medical plans.

• Coverage for dental and vision.

• Company-funded contributions to Health Savings Accounts (HSA).

• Life insurance and short-term disability paid by the company.

• Supplemental long-term disability, critical illness, accident, legal, and pet insurance.

• Mental health support and confidential counseling resources.

• Flexible PTO for exempt employees (most employees take 15–20 days off annually).

• 8 company-observed holidays.

• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents.

• Opportunities for career mobility and internal growth.

• Professional development budgets for certifications, conferences, and learning subject to management approval.

• Remote-first work arrangement.

• Offices located in Chicago, IL and St. Petersburg, FL where teams can collaborate.